Burngreave Surgery, Sheffield: patient reviews and CQC rating
Burngreave Surgery is a GP practice in Sheffield with 10,982 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 3.9 full-time-equivalent qualified GPs, or 2,827 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Burngreave Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 60%, against 54% across England. Its weakest is the share who said their needs were met at their last appointment: 86%, against 90% across England. With 111 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 36th of the 81 practices in Sheffield with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (78%). 111 patients answered the survey (response rate 16%).
| Survey question | Burngreave Surgery | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 80% | 77% | 77% |
| Easy to contact by phone | 58% | 54% | 57% |
| Easy to contact via the website | 55% | 55% | 58% |
| Easy to contact via the NHS App | 60% | 56% | 54% |
| Reception team helpful | 84% | 85% | 85% |
| Last contact good | 74% | 72% | 73% |
| Wait for appointment about right | 72% | 70% | 69% |
| Listened to well | 90% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
CQC's overall rating for Burngreave Surgery is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,982 patients were registered at Burngreave Surgery in September 2026, up 36.2% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,827 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.3 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 3.3 | 4.4 |
| August 2025 | 3.9 | 5.0 |
| August 2026 | 3.9 | 5.0 |
From June 2026 to August 2026 the practice recorded 3,892 appointments a month, or 354 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 35% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Burngreave Surgery | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 354 | 560 | 510 |
| Face to face | 62% | 65% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 6% | 8% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.4% against 0.6%), serious mental illness (1.8% against 1.0%) and diabetes (10.2% against 7.9%). It has a lower share for dementia (0.3% against 0.8%), atrial fibrillation (1.0% against 2.2%) and cancer (1.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 53.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.0 years for women and 74.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.7% | 14.3% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| High blood pressure | All ages | 10.1% | 15.2% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| COPD | All ages | 2.2% | 1.9% |
| Cancer | All ages | 1.9% | 3.8% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Learning disability | All ages | 1.4% | 0.6% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 51.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.4% | 74.9% |
Burngreave Surgery, 5 Burngrave Road, Sheffield, S3 9DA. Phone: 0114 272 5619.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pitsmoor Surgery | 1.0 km | 49% |
| Clover City Practice | 1.1 km | 74% |
| Duke Medical Centre | 1.4 km | 84% |
| Devonshire Green Medical Centre | 1.7 km | 71% |
| Upperthorpe Medical Centre | 1.8 km | 92% |
- Doctors Coskery, Maher & Oliver (78% overall experience good)
- Firth Park Surgery (76% overall experience good)
- Page Hall Medical Centre (48% overall experience good)
- Pitsmoor Surgery (49% overall experience good)
- Southey Green Medical Centre (70% overall experience good)
- Upwell Street Surgery (80% overall experience good)
How do patients rate Burngreave Surgery?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Burngreave Surgery as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Burngreave Surgery?
10,982 patients were registered in September 2026, up 36.2% on a year earlier.
What is Burngreave Surgery's CQC rating?
Good overall, published in July 2016.
How many GPs does Burngreave Surgery have?
3.9 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,827 patients per GP against 2,171 across England.
Are appointments at Burngreave Surgery face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Burngreave Surgery's phone number?
0114 272 5619.