Southey Green Medical Centre, Sheffield: patient reviews and CQC rating
Southey Green Medical Centre is a GP practice in Sheffield with 2,572 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 1.7 full-time-equivalent qualified GPs, or 1,484 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Southey Green Medical Centre
Its result closest to England is the share who found the reception and administrative team helpful: 84%, against 85% across England. Its weakest is the share who found it easy to contact the practice through its website: 40%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 69th of the 81 practices in Sheffield with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (62%). 121 patients answered the survey (response rate 19%).
| Survey question | Southey Green Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 70% | 77% | 77% |
| Easy to contact by phone | 41% | 54% | 57% |
| Easy to contact via the website | 40% | 55% | 58% |
| Easy to contact via the NHS App | 48% | 56% | 54% |
| Reception team helpful | 84% | 85% | 85% |
| Last contact good | 64% | 72% | 73% |
| Wait for appointment about right | 62% | 70% | 69% |
| Listened to well | 79% | 87% | 87% |
| Treated with care and concern | 79% | 86% | 86% |
| Confidence and trust in the clinician | 84% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 82% of 39 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Southey Green Medical Centre is Good, published in April 2019. All 5 key questions are rated Good. It held the same rating in the report before (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,572 patients were registered at Southey Green Medical Centre in September 2026, down 0.7% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 1,484 patients per GP, fewer than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 0.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 843 appointments a month, or 328 per 1,000 registered patients (England: 510). 95% were face to face (England: 63%). 53% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Southey Green Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 328 | 560 | 510 |
| Face to face | 95% | 65% | 63% |
| Same day as booked | 53% | 45% | 45% |
| More than 28 days after booking | 13% | 8% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.6% against 1.9%), epilepsy (1.5% against 0.8%) and asthma (8.5% against 6.6%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), cancer (1.7% against 3.8%) and chronic kidney disease (3.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 52.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.0 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.7% | 15.2% |
| Depression | 18+ yrs | 12.5% | 14.3% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| COPD | All ages | 3.6% | 1.9% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Cancer | All ages | 1.7% | 3.8% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Epilepsy | 18+ yrs | 1.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.5% | 74.9% |
Southey Green Medical Centre, 281 Southey Green Road, Sheffield, S5 7QB. Phone: 0114 232 6401.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Buchanan Road Surgery | 0.6 km | 71% |
| The Health Care Surgery | 0.7 km | 73% |
| Norwood Medical Centre | 0.8 km | 80% |
| Elm Lane Surgery | 1.2 km | 84% |
| Barnsley Road Surgery | 1.5 km | 68% |
- Burngreave Surgery (80% overall experience good)
- Doctors Coskery, Maher & Oliver (78% overall experience good)
- Firth Park Surgery (76% overall experience good)
- Page Hall Medical Centre (48% overall experience good)
- Pitsmoor Surgery (49% overall experience good)
- Upwell Street Surgery (80% overall experience good)
How do patients rate Southey Green Medical Centre?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Southey Green Medical Centre as good, against 77% across England. 41% found it easy to get through by phone.
How many patients are registered at Southey Green Medical Centre?
2,572 patients were registered in September 2026, down 0.7% on a year earlier.
What is Southey Green Medical Centre's CQC rating?
Good overall, published in April 2019.
How many GPs does Southey Green Medical Centre have?
1.7 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,484 patients per GP against 2,171 across England.
Are appointments at Southey Green Medical Centre face to face?
95% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Southey Green Medical Centre's phone number?
0114 232 6401.