Duke Medical Centre, Sheffield: patient reviews and CQC rating
Duke Medical Centre is a GP practice in Sheffield with 8,108 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (South Yorkshire: 77%). The Care Quality Commission rates it Good overall, in a report published in July 2018. It has 3.3 full-time-equivalent qualified GPs, or 2,452 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Duke Medical Centre
Its best result against England is the share who described their overall experience of the practice as good: 84%, against 77% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 50%, against 54% across England. With 117 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 22nd of the 81 practices in Sheffield with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (84%). 117 patients answered the survey (response rate 19%).
| Survey question | Duke Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 84% | 77% | 77% |
| Easy to contact by phone | 59% | 54% | 57% |
| Easy to contact via the website | 65% | 55% | 58% |
| Easy to contact via the NHS App | 50% | 56% | 54% |
| Reception team helpful | 87% | 85% | 85% |
| Last contact good | 76% | 72% | 73% |
| Wait for appointment about right | 68% | 70% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 89% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 112 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Duke Medical Centre is Good, published in July 2018. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,108 patients were registered at Duke Medical Centre in September 2026, down 1.4% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 2,452 patients per GP, more than the England figure of 2,171 and South Yorkshire's 2,097. The practice also has 2.5 nurses and 3.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 7.8 |
| August 2024 | 4.4 | 10.2 |
| August 2025 | 5.1 | 10.1 |
| August 2026 | 3.3 | 7.6 |
From June 2026 to August 2026 the practice recorded 3,931 appointments a month, or 485 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 54% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
77% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Duke Medical Centre | South Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 485 | 560 | 510 |
| Face to face | 47% | 65% | 63% |
| Same day as booked | 54% | 45% | 45% |
| More than 28 days after booking | 3% | 8% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (0.9% against 0.6%), depression (20.5% against 14.3%) and heart failure (1.5% against 1.1%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.3% against 1.2%) and cancer (2.6% against 3.8%). The practice's patients live in areas with an average deprivation score of 39.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.9 years for women and 75.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.5% | 14.3% |
| High blood pressure | All ages | 12.9% | 15.2% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Cancer | All ages | 2.6% | 3.8% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.0% | 74.9% |
Duke Medical Centre, 28 Talbot Road, Sheffield, S2 2TD. Phone: 0114 272 0689. Website: www.dukemedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clover City Practice | 0.8 km | 74% |
| Dovercourt Group Practice | 1.0 km | 89% |
| Burngreave Surgery | 1.4 km | 80% |
| Devonshire Green Medical Centre | 1.4 km | 71% |
| Belgrave Medical Centre | 1.7 km | 56% |
- Dovercourt Group Practice (89% overall experience good)
- Dr. Catherine Laycock and Partners (86% overall experience good)
- East Bank Medical Centre (93% overall experience good)
- Manor and Park Group Practice (82% overall experience good)
- The White House Surgery (74% overall experience good)
How do patients rate Duke Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Duke Medical Centre as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Duke Medical Centre?
8,108 patients were registered in September 2026, down 1.4% on a year earlier.
What is Duke Medical Centre's CQC rating?
Good overall, published in July 2018.
How many GPs does Duke Medical Centre have?
3.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,452 patients per GP against 2,171 across England.
Are appointments at Duke Medical Centre face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Duke Medical Centre's phone number?
0114 272 0689.