West 3 PCN: primary care network practices and patient survey
West 3 PCN is a primary care network of 3 GP practices with 20,579 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,994 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in West 3 PCN with survey results, the share of patients describing their overall experience as good ranges from 77% at The Crookes Practice to 89% at Broomhill Surgery, with a median of 88% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Selborne Road Medical Centre has the highest share finding it easy to get through by phone (94%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Broomhill Surgery | 10,021 | 89% | 79% | Good | 1,682 |
| Selborne Road Medical Centre | 2,330 | 88% | 94% | Good | 1,618 |
| The Crookes Practice | 8,228 | 77% | 56% | Good | 2,816 |
Results for the network as a whole, from 374 responses, against South Yorkshire and England.
| Survey question | West 3 PCN | South Yorkshire | England |
|---|---|---|---|
| Overall experience good | 84% | 77% | 77% |
| Easy to contact by phone | 72% | 54% | 57% |
| Easy to contact via the website | 48% | 55% | 58% |
| Easy to contact via the NHS App | 54% | 56% | 54% |
| Reception team helpful | 90% | 85% | 85% |
| Last contact good | 81% | 72% | 73% |
| Wait for appointment about right | 72% | 70% | 69% |
| Listened to well | 93% | 87% | 87% |
| Treated with care and concern | 87% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
There are 1,994 registered patients per full-time-equivalent qualified GP in West 3 PCN, close to England's 2,171 and South Yorkshire's 2,097. Practices recorded 428 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.5% over the year (England: shrank 1.1%).
| Measure | West 3 PCN | South Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,994 | 2,097 | 2,171 |
| Appointments per 1,000 patients a month | 428 | 560 | 510 |
| Face-to-face appointments | 68% | 65% | 63% |
| Same day as booked | 45% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 20% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in West 3 PCN is stroke and tia (2.4% against 1.9%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | West 3 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.5% | 15.2% | 2,606 |
| Depression | 18+ yrs | 10.0% | 14.3% | 1,698 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 1,428 |
| Diabetes | 17+ yrs | 4.9% | 7.9% | 843 |
| Cancer | All ages | 4.0% | 3.8% | 831 |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% | 532 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 501 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 489 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 488 |
| Serious mental illness | All ages | 1.1% | 1.0% | 238 |
| Heart failure | All ages | 1.0% | 1.1% | 201 |
| COPD | All ages | 0.9% | 1.9% | 184 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 145 |
| Palliative care | All ages | 0.7% | 0.6% | 143 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 107 |
| Dementia | All ages | 0.6% | 0.8% | 124 |
| Learning disability | All ages | 0.6% | 0.6% | 119 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 41 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 89 |
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- Foundry PCN (7 practices)
- Gpa1 PCN (6 practices)
- Heeley Plus PCN (7 practices)
- Hillsborough PCN (4 practices)
- Network North PCN (5 practices)
- Peak Edge PCN (4 practices)
- Porter Valley PCN (6 practices)
- Sapa 5 PCN (6 practices)
- Seven Hills PCN (6 practices)
- Townships 1 PCN (5 practices)
- Townships 2 PCN (5 practices)
Which practices are in West 3 PCN?
Broomhill Surgery, Selborne Road Medical Centre and The Crookes Practice.
How do patients rate West 3 PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does West 3 PCN cover?
20,579 registered patients across 3 practices in September 2026.
How many patients per GP does West 3 PCN have?
1,994 per full-time-equivalent qualified GP, against 2,171 across England.