Stafford Town PCN: primary care network practices and patient survey
Stafford Town PCN is a primary care network of 4 GP practices with 43,372 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,526 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Stafford Town PCN with survey results, the share of patients describing their overall experience as good ranges from 55% at Holmcroft Surgery to 77% at Wolverhampton Road Surgery, with a median of 70% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Castlefields Surgery has the highest share finding it easy to get through by phone (62%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Wolverhampton Road Surgery | 9,665 | 77% | 38% | Good | 2,113 |
| Castlefields Surgery | 11,844 | 75% | 62% | Good | 3,671 |
| Stafford Health and Wellbeing | 13,084 | 64% | 29% | Good | 2,129 |
| Holmcroft Surgery | 8,779 | 55% | 27% | Good | 2,723 |
Results for the network as a whole, from 454 responses, against Staffordshire and Stoke-on-Trent and England.
| Survey question | Stafford Town PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 68% | 80% | 77% |
| Easy to contact by phone | 39% | 63% | 57% |
| Easy to contact via the website | 57% | 59% | 58% |
| Easy to contact via the NHS App | 45% | 61% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 59% | 76% | 73% |
| Wait for appointment about right | 66% | 75% | 69% |
| Listened to well | 84% | 87% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 89% | 90% | 90% |
There are 2,526 registered patients per full-time-equivalent qualified GP in Stafford Town PCN, more than England's 2,171 and Staffordshire and Stoke-on-Trent's 2,252. Practices recorded 538 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 56% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | Stafford Town PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Patients per qualified GP | 2,526 | 2,252 | 2,171 |
| Appointments per 1,000 patients a month | 538 | 479 | 510 |
| Face-to-face appointments | 65% | 66% | 63% |
| Same day as booked | 56% | 48% | 45% |
| Did not attend | 6% | 4% | 4% |
| Patients aged 65 or over | 20% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Stafford Town PCN is epilepsy (1.2% against 0.8%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Stafford Town PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.9% | 14.3% | 5,933 |
| High blood pressure | All ages | 16.2% | 15.2% | 7,030 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 2,719 |
| Asthma | 6+ yrs | 6.6% | 6.6% | 2,692 |
| Cancer | All ages | 4.2% | 3.8% | 1,841 |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% | 1,452 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 1,378 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,209 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 935 |
| COPD | All ages | 2.1% | 1.9% | 893 |
| Epilepsy | 18+ yrs | 1.2% | 0.8% | 413 |
| Heart failure | All ages | 1.1% | 1.1% | 483 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 363 |
| Serious mental illness | All ages | 1.0% | 1.0% | 428 |
| Dementia | All ages | 0.8% | 0.8% | 356 |
| Palliative care | All ages | 0.8% | 0.6% | 342 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 119 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 289 |
| Learning disability | All ages | 0.4% | 0.6% | 181 |
- Rugeley & Great Haywood PCN (5 practices)
- Stafford Central PCN (3 practices)
- Stafford South PCN (3 practices)
- Stone & Eccleshall PCN (3 practices)
Which practices are in Stafford Town PCN?
Castlefields Surgery, Holmcroft Surgery, Stafford Health and Wellbeing and Wolverhampton Road Surgery.
How do patients rate Stafford Town PCN?
68% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Stafford Town PCN cover?
43,372 registered patients across 4 practices in September 2026.
How many patients per GP does Stafford Town PCN have?
2,526 per full-time-equivalent qualified GP, against 2,171 across England.