Wolverhampton Road Surgery, Stafford: patient reviews and CQC rating
Wolverhampton Road Surgery is a GP practice in Stafford with 9,665 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2022. It has 4.6 full-time-equivalent qualified GPs, or 2,113 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wolverhampton Road Surgery
Its best result against England is the share who described their overall experience of the practice as good: 77%, against 77% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 33%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 12 practices in Stafford with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (77%). 103 patients answered the survey (response rate 26%).
| Survey question | Wolverhampton Road Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 77% | 80% | 77% |
| Easy to contact by phone | 38% | 63% | 57% |
| Easy to contact via the website | 42% | 59% | 58% |
| Easy to contact via the NHS App | 33% | 61% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 65% | 76% | 73% |
| Wait for appointment about right | 68% | 75% | 69% |
| Listened to well | 81% | 87% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 86% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 34 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wolverhampton Road Surgery is Good, published in January 2022. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,665 patients were registered at Wolverhampton Road Surgery in September 2026, down 4.1% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,113 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 4.0 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 5.3 |
| August 2024 | 4.6 | 5.6 |
| August 2025 | 4.6 | 6.3 |
| August 2026 | 4.6 | 7.1 |
From June 2026 to August 2026 the practice recorded 3,948 appointments a month, or 408 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 37% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Wolverhampton Road Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 408 | 479 | 510 |
| Face to face | 82% | 66% | 63% |
| Same day as booked | 37% | 48% | 45% |
| More than 28 days after booking | 4% | 3% | 5% |
| Did not attend | 7% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.8% against 0.6%), atrial fibrillation (3.0% against 2.2%) and cancer (4.8% against 3.8%). The practice's patients live in areas with an average deprivation score of 17.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.6% | 15.2% |
| Depression | 18+ yrs | 12.5% | 14.3% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.1% | 74.9% |
Wolverhampton Road Surgery, Wolverhampton Road, Stafford, ST17 4BS. Phone: 01785 258161. Website: www.wolverhamptonroadsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mill Bank | 0.5 km | 78% |
| Castlefields Surgery | 1.1 km | 75% |
| Rising Brook Surgery | 1.8 km | 75% |
| Stafford Health and Wellbeing | 1.8 km | 64% |
| Holmcroft Surgery | 2.6 km | 55% |
- Castlefields Surgery (75% overall experience good)
- Holmcroft Surgery (55% overall experience good)
- Stafford Health and Wellbeing (64% overall experience good)
How do patients rate Wolverhampton Road Surgery?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Wolverhampton Road Surgery as good, against 77% across England. 38% found it easy to get through by phone.
How many patients are registered at Wolverhampton Road Surgery?
9,665 patients were registered in September 2026, down 4.1% on a year earlier.
What is Wolverhampton Road Surgery's CQC rating?
Good overall, published in January 2022.
How many GPs does Wolverhampton Road Surgery have?
4.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,113 patients per GP against 2,171 across England.
Are appointments at Wolverhampton Road Surgery face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wolverhampton Road Surgery's phone number?
01785 258161.