GP practices in Shropshire, Telford and Wrekin: access, ratings and patient survey
Shropshire, Telford and Wrekin covers 50 GP practices with 534,634 registered patients (September 2026). 77% of patients described their overall experience as good in the 2026 GP Patient Survey, the 20th highest of 36 ICBs (England: 77%). There are 2,191 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Results across Shropshire, Telford and Wrekin from 5,449 responses, against England.
| Survey question | Shropshire, Telford and Wrekin | England |
|---|---|---|
| Overall experience good | 77% | 77% |
| Easy to contact by phone | 53% | 57% |
| Easy to contact via the website | 59% | 58% |
| Easy to contact via the NHS App | 59% | 54% |
| Reception team helpful | 85% | 85% |
| Last contact good | 72% | 73% |
| Wait for appointment about right | 69% | 69% |
| Listened to well | 88% | 87% |
| Treated with care and concern | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% |
| Needs met | 90% | 90% |
There are 2,191 registered patients per full-time-equivalent qualified GP in Shropshire, Telford and Wrekin, close to England's 2,171. Practices recorded 498 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.6% over the year (England: shrank 1.1%).
| Measure | Shropshire, Telford and Wrekin | England |
|---|---|---|
| Patients per qualified GP | 2,191 | 2,171 |
| Appointments per 1,000 patients a month | 498 | 510 |
| Face-to-face appointments | 63% | 63% |
| Same day as booked | 48% | 45% |
| Did not attend | 4% | 4% |
| Patients aged 65 or over | 24% | 19% |
Patients per qualified GP by council area, for practices located in each.
| Council area | Practices | Registered patients | Patients per GP | Same-day appointments |
|---|---|---|---|---|
| Telford and Wrekin | 13 | 207,595 | 2,467 | 54% |
| Shropshire | 38 | 330,544 | 2,055 | 45% |
Among practices with at least 100 survey responses, Brown Clee Medical Centre has the highest share of patients rating their overall experience good (100%) and Teldoc-Malinslee Medical Practice the lowest (52%).
| Practice | Town | Overall experience good | Responses |
|---|---|---|---|
| Brown Clee Medical Centre | Bridgnorth | 100% | 106 |
| Cleobury Mortimer Medical Centre | Kidderminster | 98% | 110 |
| Hodnet Medical Centre | Market Drayton | 96% | 182 |
| Dr Guildford and Partners | Shrewsbury | 95% | 100 |
| Linden Hall Surgery | Newport | 95% | 101 |
| Bishops Castle Medical Practice | Bishops Castle | 95% | 116 |
| South Hermitage Surgery | Shrewsbury | 94% | 126 |
| Shawbirch Medical Centre | Telford | 93% | 108 |
| Hollinswood and Priorslee Medical Practice | Telford | 93% | 109 |
| Claremont Bank Surgery | Shrewsbury | 92% | 111 |
| Mytton Oak Medical Practice | Shrewsbury | 77% | 106 |
| Stirchley Medical Practice | Telford | 74% | 112 |
| Churchmere Medical Group | Ellesmere | 72% | 121 |
| Alveley Medical Practice | Bridgnorth | 69% | 113 |
| Ironbridge Medical Practice | Telford | 68% | 107 |
| Bridgnorth Medical Practice | Bridgnorth | 66% | 107 |
| Woodside Health Centre | Telford | 55% | 102 |
| Wellington Medical Practice | Telford | 55% | 116 |
| Donnington Medical Practice | Telford | 52% | 104 |
| Teldoc-Malinslee Medical Practice | Telford | 52% | 108 |
Relative to England, the register furthest above England's rate at practices in Shropshire, Telford and Wrekin is chronic kidney disease (6.6% against 4.6%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Shropshire, Telford and Wrekin (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% | 95,057 |
| Depression | 18+ yrs | 17.1% | 14.3% | 74,227 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 35,745 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 36,935 |
| Chronic kidney disease | 18+ yrs | 6.6% | 4.6% | 28,888 |
| Cancer | All ages | 4.8% | 3.8% | 25,831 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 18,736 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 15,010 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 13,472 |
| COPD | All ages | 1.9% | 1.9% | 10,268 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 3,315 |
| Heart failure | All ages | 1.2% | 1.1% | 6,601 |
| Dementia | All ages | 1.0% | 0.8% | 5,151 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 4,111 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 4,042 |
| Serious mental illness | All ages | 0.9% | 1.0% | 4,712 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 3,644 |
| Learning disability | All ages | 0.6% | 0.6% | 2,989 |
| Palliative care | All ages | 0.4% | 0.6% | 2,370 |
- Newport and Central PCN (4 practices)
- North Shropshire PCN (6 practices)
- Se Shropshire PCN (8 practices)
- Shrewsbury PCN (11 practices)
- Shropshire Rural Alliance PCN (5 practices)
- South East Telford PCN (3 practices)
- Sw Shropshire PCN (6 practices)
- Teldoc PCN (2 practices)
- Wrekin PCN (4 practices)
- Bath and North East Somerset, Swindon and Wiltshire (81% overall experience good)
- Birmingham and Solihull (73% overall experience good)
- Black Country (74% overall experience good)
- Bristol, North Somerset and South Gloucestershire (78% overall experience good)
- Central East (75% overall experience good)
- Cheshire and Merseyside (78% overall experience good)
- Cornwall and the Isles of Scilly (79% overall experience good)
- Coventry and Warwickshire (81% overall experience good)
- Derby and Derbyshire (76% overall experience good)
- Devon (79% overall experience good)
- Dorset (80% overall experience good)
- Essex (74% overall experience good)
- Gloucestershire (81% overall experience good)
- Greater Manchester (79% overall experience good)
- Hampshire and Isle of Wight (74% overall experience good)
- Herefordshire and Worcestershire (80% overall experience good)
- Humber and North Yorkshire (79% overall experience good)
- Kent and Medway (73% overall experience good)
- Lancashire and South Cumbria (78% overall experience good)
- Leicester, Leicestershire and Rutland (73% overall experience good)
- Lincolnshire (74% overall experience good)
- Norfolk and Suffolk (80% overall experience good)
- North East London (71% overall experience good)
- North East and North Cumbria (80% overall experience good)
- Northamptonshire (74% overall experience good)
- Nottingham and Nottinghamshire (74% overall experience good)
- Somerset (79% overall experience good)
- South East London (76% overall experience good)
- South West London (81% overall experience good)
- South Yorkshire (77% overall experience good)
- Staffordshire and Stoke-on-Trent (80% overall experience good)
- Surrey and Sussex (78% overall experience good)
- Thames Valley (76% overall experience good)
- West Yorkshire (76% overall experience good)
- West and North London (75% overall experience good)
How many GP practices are in Shropshire, Telford and Wrekin?
50, with 534,634 registered patients in September 2026.
How do patients rate GP practices in Shropshire, Telford and Wrekin?
77% described their overall experience as good in the 2026 GP Patient Survey, the 20th highest of 36 ICBs.
How many patients are there per GP in Shropshire, Telford and Wrekin?
2,191 per full-time-equivalent qualified GP, against 2,171 across England.
What share of GP appointments in Shropshire, Telford and Wrekin are face to face?
63%, against 63% across England.