North Shropshire PCN: primary care network practices and patient survey
North Shropshire PCN is a primary care network of 6 GP practices with 87,302 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,002 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in North Shropshire PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Churchmere Medical Group to 87% at Plas Ffynnon Medical Centre, with a median of 83% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. The Caxton Surgery has the highest share finding it easy to get through by phone (63%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Plas Ffynnon Medical Centre | 9,650 | 87% | 60% | Good | 2,218 |
| The Caxton Surgery | 13,778 | 85% | 63% | Requires improvement | 2,571 |
| Cambrian Surgery | 12,876 | 83% | 38% | Good | 2,267 |
| OHP-Drayton Medical Practice | 17,574 | 83% | 47% | Good | 2,128 |
| Wem and Prees Medical Practice | 11,984 | 79% | 58% | Good | 1,427 |
| Churchmere Medical Group | 21,440 | 72% | 43% | Good | 1,857 |
Results for the network as a whole, from 655 responses, against Shropshire, Telford and Wrekin and England.
| Survey question | North Shropshire PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 81% | 77% | 77% |
| Easy to contact by phone | 50% | 53% | 57% |
| Easy to contact via the website | 65% | 59% | 58% |
| Easy to contact via the NHS App | 64% | 59% | 54% |
| Reception team helpful | 88% | 85% | 85% |
| Last contact good | 76% | 72% | 73% |
| Wait for appointment about right | 69% | 69% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 94% | 90% | 90% |
There are 2,002 registered patients per full-time-equivalent qualified GP in North Shropshire PCN, close to England's 2,171 and Shropshire, Telford and Wrekin's 2,191. Practices recorded 511 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
26% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | North Shropshire PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Patients per qualified GP | 2,002 | 2,191 | 2,171 |
| Appointments per 1,000 patients a month | 511 | 498 | 510 |
| Face-to-face appointments | 65% | 63% | 63% |
| Same day as booked | 42% | 48% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 26% | 24% | 19% |
Relative to England, the register furthest above England's rate at practices in North Shropshire PCN is chronic kidney disease (7.3% against 4.6%), and the furthest below is serious mental illness (0.8% against 1.0%).
| Condition register | Age group | North Shropshire PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.4% | 15.2% | 17,023 |
| Depression | 18+ yrs | 17.3% | 14.3% | 12,534 |
| Diabetes | 17+ yrs | 8.4% | 7.9% | 6,157 |
| Asthma | 6+ yrs | 7.4% | 6.6% | 6,219 |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% | 5,253 |
| Cancer | All ages | 5.1% | 3.8% | 4,469 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 3,228 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 2,760 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 2,359 |
| COPD | All ages | 2.1% | 1.9% | 1,887 |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% | 775 |
| Heart failure | All ages | 1.4% | 1.1% | 1,210 |
| Dementia | All ages | 1.1% | 0.8% | 931 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 727 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 729 |
| Serious mental illness | All ages | 0.8% | 1.0% | 718 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 654 |
| Learning disability | All ages | 0.6% | 0.6% | 514 |
| Palliative care | All ages | 0.6% | 0.6% | 509 |
- Se Shropshire PCN (8 practices)
- Seisdon PCN (8 practices)
- Shrewsbury PCN (11 practices)
- Shropshire Rural Alliance PCN (5 practices)
- Sw Shropshire PCN (6 practices)
- Teldoc PCN (2 practices)
Which practices are in North Shropshire PCN?
Cambrian Surgery, Churchmere Medical Group, OHP-Drayton Medical Practice, Plas Ffynnon Medical Centre, The Caxton Surgery and Wem and Prees Medical Practice.
How do patients rate North Shropshire PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does North Shropshire PCN cover?
87,302 registered patients across 6 practices in September 2026.
How many patients per GP does North Shropshire PCN have?
2,002 per full-time-equivalent qualified GP, against 2,171 across England.