Churchmere Medical Group, Ellesmere: patient reviews and CQC rating
Churchmere Medical Group is a GP practice in Ellesmere with 21,440 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in November 2019. It has 11.5 full-time-equivalent qualified GPs, or 1,857 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Churchmere Medical Group
Its best result against England is the share who found it easy to contact the practice using the NHS App: 68%, above the England figure of 54%. Its weakest is the share who found it easy to get through to the practice by phone: 43%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
43% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (76%). 121 patients answered the survey (response rate 33%).
| Survey question | Churchmere Medical Group | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 72% | 77% | 77% |
| Easy to contact by phone | 43% | 53% | 57% |
| Easy to contact via the website | 49% | 59% | 58% |
| Easy to contact via the NHS App | 68% | 59% | 54% |
| Reception team helpful | 84% | 85% | 85% |
| Last contact good | 72% | 72% | 73% |
| Wait for appointment about right | 65% | 69% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 98% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 667 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Churchmere Medical Group is Good, published in November 2019. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
21,440 patients were registered at Churchmere Medical Group in September 2026, up 1.4% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 11.5 full-time-equivalent qualified GPs, there are 1,857 patients per GP, fewer than the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 8.5 nurses and 8.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.0 | 11.3 |
| August 2024 | 10.0 | 13.2 |
| August 2025 | 11.7 | 14.9 |
| August 2026 | 11.5 | 13.5 |
From June 2026 to August 2026 the practice recorded 9,926 appointments a month, or 463 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 36% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Churchmere Medical Group | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 463 | 498 | 510 |
| Face to face | 68% | 63% | 63% |
| Same day as booked | 36% | 48% | 45% |
| More than 28 days after booking | 6% | 4% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.9% against 4.6%), heart failure (1.7% against 1.1%) and stroke or TIA (2.9% against 1.9%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), a learning disability (0.4% against 0.6%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 18.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.7% | 15.2% |
| Depression | 18+ yrs | 17.4% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.9% | 4.6% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.8% | 74.9% |
Churchmere Medical Group, Trimpley Street, Ellesmere, SY12 0DB. Phone: 01691 242222. Website: www.ellesmeremedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Cambrian Surgery | 11.3 km | 83% |
| The Caxton Surgery | 11.6 km | 85% |
| Plas Ffynnon Medical Centre | 11.7 km | 87% |
| Wem and Prees Medical Practice | 12.9 km | 79% |
| Dr Guildford and Partners | 14.0 km | 95% |
- Cambrian Surgery (83% overall experience good)
- OHP-Drayton Medical Practice (83% overall experience good)
- Plas Ffynnon Medical Centre (87% overall experience good)
- The Caxton Surgery (85% overall experience good)
- Wem and Prees Medical Practice (79% overall experience good)
How do patients rate Churchmere Medical Group?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Churchmere Medical Group as good, against 77% across England. 43% found it easy to get through by phone.
How many patients are registered at Churchmere Medical Group?
21,440 patients were registered in September 2026, up 1.4% on a year earlier.
What is Churchmere Medical Group's CQC rating?
Good overall, published in November 2019.
How many GPs does Churchmere Medical Group have?
11.5 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 1,857 patients per GP against 2,171 across England.
Are appointments at Churchmere Medical Group face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Churchmere Medical Group's phone number?
01691 242222.