Cambrian Surgery, Oswestry: patient reviews and CQC rating
Cambrian Surgery is a GP practice in Oswestry with 12,876 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 5.7 full-time-equivalent qualified GPs, or 2,267 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cambrian Surgery
Its best result against England is the share who described their overall experience of the practice as good: 83%, against 77% across England. Its weakest is the share who found it easy to get through to the practice by phone: 38%, below the England figure of 57%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 4 practices in Oswestry with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (79%). 93 patients answered the survey (response rate 27%).
| Survey question | Cambrian Surgery | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 83% | 77% | 77% |
| Easy to contact by phone | 38% | 53% | 57% |
| Easy to contact via the website | 61% | 59% | 58% |
| Easy to contact via the NHS App | 49% | 59% | 54% |
| Reception team helpful | 82% | 85% | 85% |
| Last contact good | 65% | 72% | 73% |
| Wait for appointment about right | 66% | 69% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 392 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cambrian Surgery is Good, published in October 2016. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,876 patients were registered at Cambrian Surgery in September 2026, down 3.2% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 5.7 full-time-equivalent qualified GPs, there are 2,267 patients per GP, close to the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 3.6 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.8 | 10.0 |
| August 2024 | 6.3 | 9.3 |
| August 2025 | 6.5 | 8.4 |
| August 2026 | 5.7 | 6.7 |
From June 2026 to August 2026 the practice recorded 9,570 appointments a month, or 743 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 56% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Cambrian Surgery | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 743 | 498 | 510 |
| Face to face | 56% | 63% | 63% |
| Same day as booked | 56% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.4% against 1.2%), palliative or supportive care needs (1.0% against 0.6%) and chronic kidney disease (8.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 19.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.6% | 14.3% |
| High blood pressure | All ages | 19.9% | 15.2% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.1% | 4.6% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Osteoporosis | 50+ yrs | 3.4% | 1.2% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Cambrian Surgery, Thomas Savin Road, Oswestry, SY11 1GA. Phone: 01691 652929. Website: www.cambriansurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Caxton Surgery | 0.3 km | 85% |
| Plas Ffynnon Medical Centre | 0.6 km | 87% |
| Knockin Medical Centre | 8.5 km | 89% |
| Churchmere Medical Group | 11.3 km | 72% |
| Dr Guildford and Partners | 15.7 km | 95% |
- Churchmere Medical Group (72% overall experience good)
- OHP-Drayton Medical Practice (83% overall experience good)
- Plas Ffynnon Medical Centre (87% overall experience good)
- The Caxton Surgery (85% overall experience good)
- Wem and Prees Medical Practice (79% overall experience good)
How do patients rate Cambrian Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Cambrian Surgery as good, against 77% across England. 38% found it easy to get through by phone.
How many patients are registered at Cambrian Surgery?
12,876 patients were registered in September 2026, down 3.2% on a year earlier.
What is Cambrian Surgery's CQC rating?
Good overall, published in October 2016.
How many GPs does Cambrian Surgery have?
5.7 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,267 patients per GP against 2,171 across England.
Are appointments at Cambrian Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cambrian Surgery's phone number?
01691 652929.