Dr Guildford and Partners, Shrewsbury: patient reviews and CQC rating
Dr Guildford and Partners is a GP practice in Shrewsbury with 7,702 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 4.1 full-time-equivalent qualified GPs, or 1,900 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Guildford and Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 91%, above the England figure of 57%. Its result closest to England is the share who said they were treated with care and concern: 88%, against 86% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 1st of the 16 practices in Shrewsbury with 50 or more responses. 91% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (96%). 100 patients answered the survey (response rate 32%).
| Survey question | Dr Guildford and Partners | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 95% | 77% | 77% |
| Easy to contact by phone | 91% | 53% | 57% |
| Easy to contact via the website | 87% | 59% | 58% |
| Easy to contact via the NHS App | 69% | 59% | 54% |
| Reception team helpful | 97% | 85% | 85% |
| Last contact good | 95% | 72% | 73% |
| Wait for appointment about right | 76% | 69% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 98% of 221 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Guildford and Partners is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,702 patients were registered at Dr Guildford and Partners in September 2026, down 1.7% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 1,900 patients per GP, fewer than the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 0.6 nurses and 5.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 5.8 |
| August 2024 | 4.1 | 5.1 |
| August 2025 | 4.1 | 5.1 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,034 appointments a month, or 394 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 34% took place on the day they were booked and 18% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr Guildford and Partners | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 394 | 498 | 510 |
| Face to face | 81% | 63% | 63% |
| Same day as booked | 34% | 48% | 45% |
| More than 28 days after booking | 18% | 4% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%), epilepsy (1.3% against 0.8%) and cancer (5.5% against 3.8%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), dementia (0.4% against 0.8%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 14.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.9 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.5% | 15.2% |
| Depression | 18+ yrs | 16.3% | 14.3% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
Dr Guildford and Partners, Prescott Surgery, Baschurch, Shrewsbury, SY4 2DR. Phone: 01939 260210. Website: www.prescottsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mytton Oak Medical Practice | 9.3 km | 77% |
| Knockin Medical Centre | 9.5 km | 89% |
| Clive Medical Practice | 9.6 km | 78% |
| Claremont Bank Surgery | 10.6 km | 92% |
| Riverside Medical Practice | 10.6 km | 78% |
- Belvidere Medical Practice (81% overall experience good)
- Claremont Bank Surgery (92% overall experience good)
- Marden Medical Practice (80% overall experience good)
- Marysville Medical Practice (90% overall experience good)
- Mytton Oak Medical Practice (77% overall experience good)
- Radbrook Green Surgery (83% overall experience good)
- Riverside Medical Practice (78% overall experience good)
- Severn Fields Medical Practice (56% overall experience good)
- South Hermitage Surgery (94% overall experience good)
- The Beeches Medical Practice (88% overall experience good)
How do patients rate Dr Guildford and Partners?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Dr Guildford and Partners as good, above the England figure of 77%. 91% found it easy to get through by phone.
How many patients are registered at Dr Guildford and Partners?
7,702 patients were registered in September 2026, down 1.7% on a year earlier.
What is Dr Guildford and Partners's CQC rating?
Good overall, published in March 2016.
How many GPs does Dr Guildford and Partners have?
4.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,900 patients per GP against 2,171 across England.
Are appointments at Dr Guildford and Partners face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Guildford and Partners's phone number?
01939 260210.