Knockin Medical Centre, Oswestry: patient reviews and CQC rating
Knockin Medical Centre is a GP practice in Oswestry with 4,200 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 3.4 full-time-equivalent qualified GPs, or 1,241 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Knockin Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 80%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 1st of the 4 practices in Oswestry with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (90%). 99 patients answered the survey (response rate 37%).
| Survey question | Knockin Medical Centre | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 89% | 77% | 77% |
| Easy to contact by phone | 74% | 53% | 57% |
| Easy to contact via the website | 68% | 59% | 58% |
| Easy to contact via the NHS App | 80% | 59% | 54% |
| Reception team helpful | 94% | 85% | 85% |
| Last contact good | 86% | 72% | 73% |
| Wait for appointment about right | 73% | 69% | 69% |
| Listened to well | 97% | 88% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 98% of 40 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Knockin Medical Centre is Good, published in December 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,200 patients were registered at Knockin Medical Centre in September 2026, up 0.6% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 1,241 patients per GP, fewer than the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 1.0 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.0 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 3.5 | 3.5 |
| August 2026 | 3.4 | 3.4 |
From June 2026 to August 2026 the practice recorded 2,411 appointments a month, or 574 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 48% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Knockin Medical Centre | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 574 | 498 | 510 |
| Face to face | 70% | 63% | 63% |
| Same day as booked | 48% | 48% | 45% |
| More than 28 days after booking | 5% | 4% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.3% against 3.8%), chronic kidney disease (7.0% against 4.6%) and atrial fibrillation (3.3% against 2.2%). It has a lower share for serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 16.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.4 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.2% | 15.2% |
| Depression | 18+ yrs | 15.4% | 14.3% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.0% | 4.6% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Cancer | All ages | 6.3% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.2% | 74.9% |
Knockin Medical Centre, Knockin, Oswestry, SY10 8HL. Phone: 01691 682203.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Plas Ffynnon Medical Centre | 8.1 km | 87% |
| The Caxton Surgery | 8.5 km | 85% |
| Cambrian Surgery | 8.5 km | 83% |
| Dr Guildford and Partners | 9.5 km | 95% |
| Westbury Medical Centre | 13.0 km | 79% |
- Clive Medical Practice (78% overall experience good)
- Pontesbury & Worthen Medical Practice (89% overall experience good)
- Shawbury Medical Practice (84% overall experience good)
- Westbury Medical Centre (79% overall experience good)
How do patients rate Knockin Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Knockin Medical Centre as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at Knockin Medical Centre?
4,200 patients were registered in September 2026, up 0.6% on a year earlier.
What is Knockin Medical Centre's CQC rating?
Good overall, published in December 2017.
How many GPs does Knockin Medical Centre have?
3.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,241 patients per GP against 2,171 across England.
Are appointments at Knockin Medical Centre face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Knockin Medical Centre's phone number?
01691 682203.