Shropshire Rural Alliance PCN: primary care network practices and patient survey
Shropshire Rural Alliance PCN is a primary care network of 5 GP practices with 26,255 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,813 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Shropshire Rural Alliance PCN with survey results, the share of patients describing their overall experience as good ranges from 78% at Clive Medical Practice to 89% at Pontesbury & Worthen Medical Practice, with a median of 84% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Knockin Medical Centre has the highest share finding it easy to get through by phone (74%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Pontesbury & Worthen Medical Practice | 10,284 | 89% | 74% | Good | 2,492 |
| Knockin Medical Centre | 4,200 | 89% | 74% | Good | 1,241 |
| Shawbury Medical Practice | 4,542 | 84% | 54% | Good | 1,159 |
| Westbury Medical Centre | 2,716 | 79% | 66% | Good | 2,546 |
| Clive Medical Practice | 4,513 | 78% | 65% | Good | 2,272 |
Results for the network as a whole, from 555 responses, against Shropshire, Telford and Wrekin and England.
| Survey question | Shropshire Rural Alliance PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 85% | 77% | 77% |
| Easy to contact by phone | 68% | 53% | 57% |
| Easy to contact via the website | 57% | 59% | 58% |
| Easy to contact via the NHS App | 65% | 59% | 54% |
| Reception team helpful | 91% | 85% | 85% |
| Last contact good | 80% | 72% | 73% |
| Wait for appointment about right | 72% | 69% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 94% | 90% | 90% |
There are 1,813 registered patients per full-time-equivalent qualified GP in Shropshire Rural Alliance PCN, fewer than England's 2,171 and Shropshire, Telford and Wrekin's 2,191. Practices recorded 573 appointments a month per 1,000 patients (England: 510), 70% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
30% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Shropshire Rural Alliance PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Patients per qualified GP | 1,813 | 2,191 | 2,171 |
| Appointments per 1,000 patients a month | 573 | 498 | 510 |
| Face-to-face appointments | 70% | 63% | 63% |
| Same day as booked | 46% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 30% | 24% | 19% |
Relative to England, the register furthest above England's rate at practices in Shropshire Rural Alliance PCN is chronic kidney disease (8.4% against 4.6%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | Shropshire Rural Alliance PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.6% | 15.2% | 5,201 |
| Depression | 18+ yrs | 17.1% | 14.3% | 3,784 |
| Chronic kidney disease | 18+ yrs | 8.4% | 4.6% | 1,868 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 1,821 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 2,013 |
| Cancer | All ages | 6.2% | 3.8% | 1,648 |
| Coronary heart disease | All ages | 4.0% | 3.0% | 1,050 |
| Atrial fibrillation | All ages | 3.4% | 2.2% | 896 |
| Stroke and TIA | All ages | 3.1% | 1.9% | 824 |
| COPD | All ages | 2.2% | 1.9% | 570 |
| Heart failure | All ages | 1.1% | 1.1% | 291 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 151 |
| Dementia | All ages | 1.0% | 0.8% | 255 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 210 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 180 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 193 |
| Serious mental illness | All ages | 0.7% | 1.0% | 180 |
| Palliative care | All ages | 0.5% | 0.6% | 138 |
| Learning disability | All ages | 0.5% | 0.6% | 131 |
- North Shropshire PCN (6 practices)
- Se Shropshire PCN (8 practices)
- Seisdon PCN (8 practices)
- Shrewsbury PCN (11 practices)
- Sw Shropshire PCN (6 practices)
- Teldoc PCN (2 practices)
Which practices are in Shropshire Rural Alliance PCN?
Clive Medical Practice, Knockin Medical Centre, Pontesbury & Worthen Medical Practice, Shawbury Medical Practice and Westbury Medical Centre.
How do patients rate Shropshire Rural Alliance PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Shropshire Rural Alliance PCN cover?
26,255 registered patients across 5 practices in September 2026.
How many patients per GP does Shropshire Rural Alliance PCN have?
1,813 per full-time-equivalent qualified GP, against 2,171 across England.