Shrewsbury PCN: primary care network practices and patient survey
Shrewsbury PCN is a primary care network of 11 GP practices with 104,545 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,180 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 11 practices in Shrewsbury PCN with survey results, the share of patients describing their overall experience as good ranges from 56% at Severn Fields Medical Practice to 95% at Dr Guildford and Partners, with a median of 83% (England: 77%). 5 are above England and 1 below by more than the survey's margin of error. Dr Guildford and Partners has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Guildford and Partners | 7,702 | 95% | 91% | Good | 1,900 |
| South Hermitage Surgery | 9,115 | 94% | 81% | Good | 1,868 |
| Claremont Bank Surgery | 7,906 | 92% | 87% | Requires improvement | 1,647 |
| Marysville Medical Practice | 6,449 | 90% | 83% | Good | 2,832 |
| The Beeches Medical Practice | 7,194 | 88% | 82% | Good | 2,248 |
| Radbrook Green Surgery | 10,453 | 83% | 62% | Good | 2,172 |
| Belvidere Medical Practice | 6,949 | 81% | 72% | Outstanding | 2,402 |
| Marden Medical Practice | 11,158 | 80% | 58% | Outstanding | 2,129 |
| Riverside Medical Practice | 11,274 | 78% | 50% | Good | 2,237 |
| Mytton Oak Medical Practice | 10,024 | 77% | 55% | Good | 1,997 |
| Severn Fields Medical Practice | 16,321 | 56% | 41% | Good | 2,840 |
Results for the network as a whole, from 1,193 responses, against Shropshire, Telford and Wrekin and England.
| Survey question | Shrewsbury PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 81% | 77% | 77% |
| Easy to contact by phone | 65% | 53% | 57% |
| Easy to contact via the website | 67% | 59% | 58% |
| Easy to contact via the NHS App | 65% | 59% | 54% |
| Reception team helpful | 89% | 85% | 85% |
| Last contact good | 79% | 72% | 73% |
| Wait for appointment about right | 70% | 69% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 90% | 90% |
There are 2,180 registered patients per full-time-equivalent qualified GP in Shrewsbury PCN, close to England's 2,171 and Shropshire, Telford and Wrekin's 2,191. Practices recorded 439 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.8% over the year (England: shrank 1.1%).
| Measure | Shrewsbury PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Patients per qualified GP | 2,180 | 2,191 | 2,171 |
| Appointments per 1,000 patients a month | 439 | 498 | 510 |
| Face-to-face appointments | 66% | 63% | 63% |
| Same day as booked | 52% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 24% | 24% | 19% |
Relative to England, the register furthest above England's rate at practices in Shrewsbury PCN is dementia (1.1% against 0.8%), and the furthest below is palliative care (0.5% against 0.6%).
| Condition register | Age group | Shrewsbury PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.0% | 14.3% | 14,488 |
| High blood pressure | All ages | 16.4% | 15.2% | 17,258 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 7,954 |
| Diabetes | 17+ yrs | 6.9% | 7.9% | 6,006 |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% | 5,327 |
| Cancer | All ages | 4.8% | 3.8% | 5,061 |
| Coronary heart disease | All ages | 3.4% | 3.0% | 3,569 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 2,900 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 2,605 |
| COPD | All ages | 1.6% | 1.9% | 1,694 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 554 |
| Dementia | All ages | 1.1% | 0.8% | 1,110 |
| Heart failure | All ages | 1.0% | 1.1% | 1,068 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 853 |
| Serious mental illness | All ages | 1.0% | 1.0% | 1,034 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 733 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 754 |
| Learning disability | All ages | 0.6% | 0.6% | 671 |
| Palliative care | All ages | 0.5% | 0.6% | 477 |
- North Shropshire PCN (6 practices)
- Se Shropshire PCN (8 practices)
- Seisdon PCN (8 practices)
- Shropshire Rural Alliance PCN (5 practices)
- Sw Shropshire PCN (6 practices)
- Teldoc PCN (2 practices)
Which practices are in Shrewsbury PCN?
Belvidere Medical Practice, Claremont Bank Surgery, Dr Guildford and Partners, Marden Medical Practice, Marysville Medical Practice, Mytton Oak Medical Practice, Radbrook Green Surgery, Riverside Medical Practice, Severn Fields Medical Practice, South Hermitage Surgery and The Beeches Medical Practice.
How do patients rate Shrewsbury PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Shrewsbury PCN cover?
104,545 registered patients across 11 practices in September 2026.
How many patients per GP does Shrewsbury PCN have?
2,180 per full-time-equivalent qualified GP, against 2,171 across England.