Marysville Medical Practice, Shrewsbury: patient reviews and CQC rating
Marysville Medical Practice is a GP practice in Shrewsbury with 6,449 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 2.3 full-time-equivalent qualified GPs, or 2,832 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Marysville Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 81%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 4th of the 16 practices in Shrewsbury with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (84%). 116 patients answered the survey (response rate 31%).
| Survey question | Marysville Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 90% | 77% | 77% |
| Easy to contact by phone | 83% | 53% | 57% |
| Easy to contact via the website | 73% | 59% | 58% |
| Easy to contact via the NHS App | 81% | 59% | 54% |
| Reception team helpful | 94% | 85% | 85% |
| Last contact good | 87% | 72% | 73% |
| Wait for appointment about right | 73% | 69% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 96 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Marysville Medical Practice is Good, published in March 2020. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,449 patients were registered at Marysville Medical Practice in September 2026, up 1.7% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,832 patients per GP, more than the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 2.6 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 1.8 | 2.9 |
| August 2025 | 2.4 | 5.6 |
| August 2026 | 2.3 | 5.1 |
From June 2026 to August 2026 the practice recorded 3,244 appointments a month, or 503 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 41% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Marysville Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 503 | 498 | 510 |
| Face to face | 75% | 63% | 63% |
| Same day as booked | 41% | 48% | 45% |
| More than 28 days after booking | 9% | 4% | 5% |
| Did not attend | 3% | 4% | 4% |
None of the 19 condition registers below is both significantly and more than a fifth above or below the England rate. The practice's patients live in areas with an average deprivation score of 16.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.3 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.8% | 15.2% |
| Depression | 18+ yrs | 15.5% | 14.3% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
Marysville Medical Practice, Brook Street, Shrewsbury, SY3 7QR. Phone: 01743 276000. Website: www.marysville.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| South Hermitage Surgery | 0.4 km | 94% |
| Marden Medical Practice | 1.2 km | 80% |
| Riverside Medical Practice | 1.4 km | 78% |
| Claremont Bank Surgery | 1.4 km | 92% |
| Belvidere Medical Practice | 1.7 km | 81% |
- Belvidere Medical Practice (81% overall experience good)
- Claremont Bank Surgery (92% overall experience good)
- Dr Guildford and Partners (95% overall experience good)
- Marden Medical Practice (80% overall experience good)
- Mytton Oak Medical Practice (77% overall experience good)
- Radbrook Green Surgery (83% overall experience good)
- Riverside Medical Practice (78% overall experience good)
- Severn Fields Medical Practice (56% overall experience good)
- South Hermitage Surgery (94% overall experience good)
- The Beeches Medical Practice (88% overall experience good)
How do patients rate Marysville Medical Practice?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Marysville Medical Practice as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Marysville Medical Practice?
6,449 patients were registered in September 2026, up 1.7% on a year earlier.
What is Marysville Medical Practice's CQC rating?
Good overall, published in March 2020.
How many GPs does Marysville Medical Practice have?
2.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,832 patients per GP against 2,171 across England.
Are appointments at Marysville Medical Practice face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Marysville Medical Practice's phone number?
01743 276000.