Wem and Prees Medical Practice, Shrewsbury: patient reviews and CQC rating
Wem and Prees Medical Practice is a GP practice in Shrewsbury with 11,984 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 8.4 full-time-equivalent qualified GPs, or 1,427 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wem and Prees Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 75%, above the England figure of 58%. Its weakest is the share who found the reception and administrative team helpful: 84%, against 85% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 11th of the 16 practices in Shrewsbury with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (85%). 101 patients answered the survey (response rate 33%).
| Survey question | Wem and Prees Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 79% | 77% | 77% |
| Easy to contact by phone | 58% | 53% | 57% |
| Easy to contact via the website | 75% | 59% | 58% |
| Easy to contact via the NHS App | 60% | 59% | 54% |
| Reception team helpful | 84% | 85% | 85% |
| Last contact good | 83% | 72% | 73% |
| Wait for appointment about right | 79% | 69% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 90% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 343 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wem and Prees Medical Practice is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,984 patients were registered at Wem and Prees Medical Practice in September 2026, down 1.6% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 8.4 full-time-equivalent qualified GPs, there are 1,427 patients per GP, fewer than the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 3.7 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.4 | 10.2 |
| August 2024 | 9.2 | 12.0 |
| August 2025 | 7.7 | 11.2 |
| August 2026 | 8.4 | 10.3 |
From June 2026 to August 2026 the practice recorded 5,461 appointments a month, or 456 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 40% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Wem and Prees Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 456 | 498 | 510 |
| Face to face | 61% | 63% | 63% |
| Same day as booked | 40% | 48% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (0.9% against 0.6%), chronic kidney disease (7.6% against 4.6%) and osteoporosis (1.9% against 1.2%). It has a lower share for serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 20.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.9% | 15.2% |
| Depression | 18+ yrs | 15.3% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.6% | 4.6% |
| Cancer | All ages | 5.6% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Heart failure | All ages | 1.4% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.9% | 74.9% |
Wem and Prees Medical Practice, New Street, Wem, Shrewsbury, SY4 5AF. Phone: 01939 232424.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clive Medical Practice | 5.0 km | 78% |
| Shawbury Medical Practice | 9.6 km | 84% |
| Hodnet Medical Centre | 10.0 km | 96% |
| Dr Guildford and Partners | 12.1 km | 95% |
| Churchmere Medical Group | 12.9 km | 72% |
- Cambrian Surgery (83% overall experience good)
- Churchmere Medical Group (72% overall experience good)
- OHP-Drayton Medical Practice (83% overall experience good)
- Plas Ffynnon Medical Centre (87% overall experience good)
- The Caxton Surgery (85% overall experience good)
How do patients rate Wem and Prees Medical Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Wem and Prees Medical Practice as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Wem and Prees Medical Practice?
11,984 patients were registered in September 2026, down 1.6% on a year earlier.
What is Wem and Prees Medical Practice's CQC rating?
Good overall, published in March 2016.
How many GPs does Wem and Prees Medical Practice have?
8.4 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,427 patients per GP against 2,171 across England.
Are appointments at Wem and Prees Medical Practice face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wem and Prees Medical Practice's phone number?
01939 232424.