OHP-Drayton Medical Practice, Market Drayton: patient reviews and CQC rating
OHP-Drayton Medical Practice is a GP practice in Market Drayton with 17,574 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 8.3 full-time-equivalent qualified GPs, or 2,128 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP-Drayton Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 47%, below the England figure of 57%. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 3rd of the 3 practices in Market Drayton with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (79%). 124 patients answered the survey (response rate 34%).
| Survey question | OHP-Drayton Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 83% | 77% | 77% |
| Easy to contact by phone | 47% | 53% | 57% |
| Easy to contact via the website | 76% | 59% | 58% |
| Easy to contact via the NHS App | 68% | 59% | 54% |
| Reception team helpful | 92% | 85% | 85% |
| Last contact good | 80% | 72% | 73% |
| Wait for appointment about right | 67% | 69% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 123 responses rated the practice good or very good (England: 92%).
CQC's overall rating for OHP-Drayton Medical Practice is Good, published in April 2020. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,574 patients were registered at OHP-Drayton Medical Practice in September 2026, almost the same as a year earlier.
26% of its patients are aged 65 or over, against 19% across England. With 8.3 full-time-equivalent qualified GPs, there are 2,128 patients per GP, close to the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 5.4 nurses and 7.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.4 | 10.6 |
| August 2024 | 7.6 | 10.2 |
| August 2025 | 7.6 | 11.4 |
| August 2026 | 8.3 | 11.9 |
From June 2026 to August 2026 the practice recorded 7,836 appointments a month, or 446 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 43% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | OHP-Drayton Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 446 | 498 | 510 |
| Face to face | 72% | 63% | 63% |
| Same day as booked | 43% | 48% | 45% |
| More than 28 days after booking | 8% | 4% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.1% against 2.2%), stroke or TIA (2.6% against 1.9%) and dementia (1.0% against 0.8%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 18.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.1% | 15.2% |
| Depression | 18+ yrs | 14.5% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.2% | 74.9% |
OHP-Drayton Medical Practice, Maer Lane, Market Drayton, TF9 3AL. Phone: 01630 652158. Website: www.draytonmedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hodnet Medical Centre | 8.4 km | 96% |
| Ashley Surgery | 9.0 km | 98% |
| Audlem Medical Practice | 9.1 km | 89% |
| Madeley Practice | 13.8 km | 96% |
| Wrenbury Medical Practice | 15.2 km | 99% |
- Cambrian Surgery (83% overall experience good)
- Churchmere Medical Group (72% overall experience good)
- Plas Ffynnon Medical Centre (87% overall experience good)
- The Caxton Surgery (85% overall experience good)
- Wem and Prees Medical Practice (79% overall experience good)
How do patients rate OHP-Drayton Medical Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of OHP-Drayton Medical Practice as good, against 77% across England. 47% found it easy to get through by phone.
How many patients are registered at OHP-Drayton Medical Practice?
17,574 patients were registered in September 2026, down 0.4% on a year earlier.
What is OHP-Drayton Medical Practice's CQC rating?
Good overall, published in April 2020.
How many GPs does OHP-Drayton Medical Practice have?
8.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,128 patients per GP against 2,171 across England.
Are appointments at OHP-Drayton Medical Practice face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP-Drayton Medical Practice's phone number?
01630 652158.