Audlem Medical Practice, Crewe: patient reviews and CQC rating
Audlem Medical Practice is a GP practice in Crewe with 5,065 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 4.0 full-time-equivalent qualified GPs, or 1,279 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Audlem Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 78%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 66%, against 69% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 8 practices in Crewe with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (86%). 121 patients answered the survey (response rate 44%).
| Survey question | Audlem Medical Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 89% | 78% | 77% |
| Easy to contact by phone | 79% | 57% | 57% |
| Easy to contact via the website | 70% | 55% | 58% |
| Easy to contact via the NHS App | 78% | 53% | 54% |
| Reception team helpful | 95% | 86% | 85% |
| Last contact good | 90% | 73% | 73% |
| Wait for appointment about right | 66% | 73% | 69% |
| Listened to well | 98% | 89% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 26 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Audlem Medical Practice is Good, published in February 2020. All 5 key questions are rated Good. It held the same rating in the report before (January 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,065 patients were registered at Audlem Medical Practice in September 2026, up 0.7% on a year earlier (England: down 1.1%).
37% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 1,279 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.2 nurses and 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 4.8 |
| August 2024 | 3.3 | 5.2 |
| August 2025 | 4.0 | 5.8 |
| August 2026 | 4.0 | 4.8 |
From June 2026 to August 2026 the practice recorded 2,295 appointments a month, or 453 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 28% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Audlem Medical Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 453 | 492 | 510 |
| Face to face | 78% | 60% | 63% |
| Same day as booked | 28% | 48% | 45% |
| More than 28 days after booking | 9% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%), dementia (1.6% against 0.8%) and chronic kidney disease (9.2% against 4.6%). It has a lower share for depression (10.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 13.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.8% | 15.2% |
| Depression | 18+ yrs | 10.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 9.2% | 4.6% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 7.0% | 3.8% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Atrial fibrillation | All ages | 4.4% | 2.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Dementia | All ages | 1.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.5% | 0.8% |
| Palliative care | All ages | 1.4% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.1% | 74.9% |
Audlem Medical Practice, 16 Cheshire Street, Audlem, Crewe, CW3 0AH. Phone: 01270 811440. Website: www.audlemmedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wrenbury Medical Practice | 7.6 km | 99% |
| Dr Lalit Gurnani | 8.8 km | 85% |
| Kiltearn Medical Centre | 8.8 km | 66% |
| Tudor Surgery | 8.8 km | 80% |
| OHP-Drayton Medical Practice | 9.1 km | 83% |
- Dr Lalit Gurnani (85% overall experience good)
- Kiltearn Medical Centre (66% overall experience good)
- Tudor Surgery (80% overall experience good)
- Wrenbury Medical Practice (99% overall experience good)
How do patients rate Audlem Medical Practice?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Audlem Medical Practice as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at Audlem Medical Practice?
5,065 patients were registered in September 2026, up 0.7% on a year earlier.
What is Audlem Medical Practice's CQC rating?
Good overall, published in February 2020.
How many GPs does Audlem Medical Practice have?
4.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,279 patients per GP against 2,171 across England.
Are appointments at Audlem Medical Practice face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Audlem Medical Practice's phone number?
01270 811440.