Dr Lalit Gurnani, Nantwich: patient reviews and CQC rating
Dr Lalit Gurnani is a GP practice in Nantwich with 8,870 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2018. It has 4.6 full-time-equivalent qualified GPs, or 1,909 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Lalit Gurnani
Its best result against England is the share who said the wait for their last appointment was about right: 88%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 9%, below the England figure of 58%. Of the 11 results in the table, 4 are above England and 2 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 4 practices in Nantwich with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (78%). 105 patients answered the survey (response rate 32%).
| Survey question | Dr Lalit Gurnani | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 85% | 78% | 77% |
| Easy to contact by phone | 59% | 57% | 57% |
| Easy to contact via the website | 9% | 55% | 58% |
| Easy to contact via the NHS App | 29% | 53% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 88% | 73% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 273 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Lalit Gurnani is Good, published in July 2018. All 5 key questions are rated Good. It held the same rating in the report before (November 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,870 patients were registered at Dr Lalit Gurnani in September 2026, up 3.5% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 1,909 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.7 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 4.8 |
| August 2024 | 4.2 | 4.2 |
| August 2025 | 4.6 | 4.6 |
| August 2026 | 4.6 | 4.6 |
From June 2026 to August 2026 the practice recorded 4,541 appointments a month, or 512 per 1,000 registered patients (England: 510). 93% were face to face (England: 63%). 51% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Lalit Gurnani | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 512 | 492 | 510 |
| Face to face | 93% | 60% | 63% |
| Same day as booked | 51% | 48% | 45% |
| More than 28 days after booking | 13% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), heart failure (1.8% against 1.1%) and depression (20.5% against 14.3%). It has a lower share for osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.5% | 14.3% |
| High blood pressure | All ages | 19.2% | 15.2% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Cancer | All ages | 5.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Palliative care | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.9% | 74.9% |
Dr Lalit Gurnani, Church View Primary Care Centre, Beam Street, Nantwich, CW5 5NX. Phone: 01270 610181. Website: www.nantwichhealthcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kiltearn Medical Centre | 0.0 km | 66% |
| Tudor Surgery | 0.0 km | 80% |
| Rope Green Medical Centre | 4.3 km | 87% |
| Millcroft Medical Centre | 5.5 km | 66% |
| Earnswood Medical Centre | 5.5 km | 73% |
- Audlem Medical Practice (89% overall experience good)
- Kiltearn Medical Centre (66% overall experience good)
- Tudor Surgery (80% overall experience good)
- Wrenbury Medical Practice (99% overall experience good)
How do patients rate Dr Lalit Gurnani?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Dr Lalit Gurnani as good, above the England figure of 77%. 59% found it easy to get through by phone.
How many patients are registered at Dr Lalit Gurnani?
8,870 patients were registered in September 2026, up 3.5% on a year earlier.
What is Dr Lalit Gurnani's CQC rating?
Good overall, published in July 2018.
How many GPs does Dr Lalit Gurnani have?
4.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,909 patients per GP against 2,171 across England.
Are appointments at Dr Lalit Gurnani face to face?
93% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Lalit Gurnani's phone number?
01270 610181.