Sw Shropshire PCN: primary care network practices and patient survey
Sw Shropshire PCN is a primary care network of 6 GP practices with 36,536 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,674 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Sw Shropshire PCN with survey results, the share of patients describing their overall experience as good ranges from 82% at Church Stretton Medical Practice to 96% at OHP-Craven Arms Medical Practice, with a median of 90% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. OHP-Craven Arms Medical Practice has the highest share finding it easy to get through by phone (98%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| OHP-Craven Arms Medical Practice | 3,903 | 96% | 98% | Good | 1,407 |
| Bishops Castle Medical Practice | 5,670 | 95% | 93% | Good | 2,726 |
| OHP-The Meadows Medical Practice | 2,949 | 91% | 93% | Good | 1,126 |
| OHP Ludlow-Portcullis Surgery | 7,422 | 90% | 83% | Good | 1,465 |
| Station Drive Surgery | 9,581 | 83% | 82% | Good | 2,379 |
| Church Stretton Medical Practice | 7,011 | 82% | 73% | Good | 1,335 |
Results for the network as a whole, from 659 responses, against Shropshire, Telford and Wrekin and England.
| Survey question | Sw Shropshire PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 88% | 77% | 77% |
| Easy to contact by phone | 85% | 53% | 57% |
| Easy to contact via the website | 70% | 59% | 58% |
| Easy to contact via the NHS App | 74% | 59% | 54% |
| Reception team helpful | 93% | 85% | 85% |
| Last contact good | 89% | 72% | 73% |
| Wait for appointment about right | 81% | 69% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 96% | 90% | 90% |
There are 1,674 registered patients per full-time-equivalent qualified GP in Sw Shropshire PCN, fewer than England's 2,171 and Shropshire, Telford and Wrekin's 2,191. Practices recorded 616 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
35% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.4% over the year (England: shrank 1.1%).
| Measure | Sw Shropshire PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Patients per qualified GP | 1,674 | 2,191 | 2,171 |
| Appointments per 1,000 patients a month | 616 | 498 | 510 |
| Face-to-face appointments | 66% | 63% | 63% |
| Same day as booked | 42% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 35% | 24% | 19% |
Relative to England, the register furthest above England's rate at practices in Sw Shropshire PCN is chronic kidney disease (9.1% against 4.6%), and the furthest below is diabetes (7.6% against 7.9%).
| Condition register | Age group | Sw Shropshire PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 22.4% | 15.2% | 8,211 |
| Depression | 18+ yrs | 17.5% | 14.3% | 5,479 |
| Chronic kidney disease | 18+ yrs | 9.1% | 4.6% | 2,849 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 2,823 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 2,407 |
| Cancer | All ages | 6.5% | 3.8% | 2,372 |
| Coronary heart disease | All ages | 4.6% | 3.0% | 1,676 |
| Atrial fibrillation | All ages | 4.1% | 2.2% | 1,487 |
| Stroke and TIA | All ages | 3.5% | 1.9% | 1,267 |
| COPD | All ages | 2.1% | 1.9% | 773 |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% | 357 |
| Heart failure | All ages | 1.6% | 1.1% | 604 |
| Dementia | All ages | 1.2% | 0.8% | 455 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 379 |
| Serious mental illness | All ages | 1.1% | 1.0% | 389 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 310 |
| Palliative care | All ages | 0.9% | 0.6% | 342 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 294 |
| Learning disability | All ages | 0.6% | 0.6% | 232 |
- North Shropshire PCN (6 practices)
- Se Shropshire PCN (8 practices)
- Seisdon PCN (8 practices)
- Shrewsbury PCN (11 practices)
- Shropshire Rural Alliance PCN (5 practices)
- Teldoc PCN (2 practices)
Which practices are in Sw Shropshire PCN?
Bishops Castle Medical Practice, Church Stretton Medical Practice, OHP Ludlow-Portcullis Surgery, OHP-Craven Arms Medical Practice, OHP-The Meadows Medical Practice and Station Drive Surgery.
How do patients rate Sw Shropshire PCN?
88% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Sw Shropshire PCN cover?
36,536 registered patients across 6 practices in September 2026.
How many patients per GP does Sw Shropshire PCN have?
1,674 per full-time-equivalent qualified GP, against 2,171 across England.