OHP-The Meadows Medical Practice, Craven Arms: patient reviews and CQC rating
OHP-The Meadows Medical Practice is a GP practice in Craven Arms with 2,949 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 2.6 full-time-equivalent qualified GPs, or 1,126 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP-The Meadows Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 93%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
93% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (93%). 116 patients answered the survey (response rate 45%).
| Survey question | OHP-The Meadows Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 91% | 77% | 77% |
| Easy to contact by phone | 93% | 53% | 57% |
| Easy to contact via the website | 83% | 59% | 58% |
| Easy to contact via the NHS App | 79% | 59% | 54% |
| Reception team helpful | 100% | 85% | 85% |
| Last contact good | 92% | 72% | 73% |
| Wait for appointment about right | 79% | 69% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 147 responses rated the practice good or very good (England: 92%).
CQC's overall rating for OHP-The Meadows Medical Practice is Good, published in March 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,949 patients were registered at OHP-The Meadows Medical Practice in September 2026, almost the same as a year earlier.
41% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 1,126 patients per GP, fewer than the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 1.1 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.6 | 2.6 |
From June 2026 to August 2026 the practice recorded 1,493 appointments a month, or 506 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 34% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | OHP-The Meadows Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 506 | 498 | 510 |
| Face to face | 64% | 63% | 63% |
| Same day as booked | 34% | 48% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (8.0% against 3.8%), atrial fibrillation (4.4% against 2.2%) and palliative or supportive care needs (1.0% against 0.6%). It has a lower share for depression (11.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 22.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.8 years for women and 84.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.6% | 15.2% |
| Depression | 18+ yrs | 11.3% | 14.3% |
| Asthma | 6+ yrs | 8.9% | 6.6% |
| Cancer | All ages | 8.0% | 3.8% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Atrial fibrillation | All ages | 4.4% | 2.2% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Palliative care | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.6% | 74.9% |
73% of the practice's patients live in the SY7 postcode district, and SY9 (1%). 75% live in Shropshire, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| SY7 | 2,147 | 73% |
| SY9 | 36 | 1% |
OHP-The Meadows Medical Practice, Turnpike Meadow, Clun, Craven Arms, SY7 8HZ. Phone: 01547 528330. Website: www.themeadowsmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bishops Castle Medical Practice | 8.3 km | 95% |
| OHP-Craven Arms Medical Practice | 13.0 km | 96% |
| Church Stretton Medical Practice | 19.6 km | 82% |
| OHP Ludlow-Portcullis Surgery | 21.7 km | 90% |
| Station Drive Surgery | 21.7 km | 83% |
- Bishops Castle Medical Practice (95% overall experience good)
- Church Stretton Medical Practice (82% overall experience good)
- OHP Ludlow-Portcullis Surgery (90% overall experience good)
- OHP-Craven Arms Medical Practice (96% overall experience good)
- Station Drive Surgery (83% overall experience good)
How do patients rate OHP-The Meadows Medical Practice?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of OHP-The Meadows Medical Practice as good, above the England figure of 77%. 93% found it easy to get through by phone.
How many patients are registered at OHP-The Meadows Medical Practice?
2,949 patients were registered in September 2026, up 0.2% on a year earlier.
What is OHP-The Meadows Medical Practice's CQC rating?
Good overall, published in March 2019.
How many GPs does OHP-The Meadows Medical Practice have?
2.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,126 patients per GP against 2,171 across England.
Are appointments at OHP-The Meadows Medical Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP-The Meadows Medical Practice's phone number?
01547 528330.