South East Telford PCN: primary care network practices and patient survey
South East Telford PCN is a primary care network of 3 GP practices with 39,446 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England. Its practices have 2,141 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in South East Telford PCN with survey results, the share of patients describing their overall experience as good ranges from 55% at Woodside Health Centre to 79% at Court Street Medical Practice, with a median of 74% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Court Street Medical Practice has the highest share finding it easy to get through by phone (71%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Court Street Medical Practice | 8,658 | 79% | 71% | Good | 1,944 |
| Stirchley Medical Practice | 24,465 | 74% | 32% | Good | 2,345 |
| Woodside Health Centre | 6,323 | 55% | 39% | Good | 1,790 |
Results for the network as a whole, from 314 responses, against Shropshire, Telford and Wrekin and England.
| Survey question | South East Telford PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 72% | 77% | 77% |
| Easy to contact by phone | 42% | 53% | 57% |
| Easy to contact via the website | 58% | 59% | 58% |
| Easy to contact via the NHS App | 59% | 59% | 54% |
| Reception team helpful | 79% | 85% | 85% |
| Last contact good | 68% | 72% | 73% |
| Wait for appointment about right | 63% | 69% | 69% |
| Listened to well | 82% | 88% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 81% | 90% | 90% |
There are 2,141 registered patients per full-time-equivalent qualified GP in South East Telford PCN, close to England's 2,171 and Shropshire, Telford and Wrekin's 2,191. Practices recorded 524 appointments a month per 1,000 patients (England: 510), 56% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.6% over the year (England: shrank 1.1%).
| Measure | South East Telford PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Patients per qualified GP | 2,141 | 2,191 | 2,171 |
| Appointments per 1,000 patients a month | 524 | 498 | 510 |
| Face-to-face appointments | 56% | 63% | 63% |
| Same day as booked | 50% | 48% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 17% | 24% | 19% |
Relative to England, the register furthest above England's rate at practices in South East Telford PCN is learning disability (1.0% against 0.6%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | South East Telford PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 20.6% | 14.3% | 6,244 |
| High blood pressure | All ages | 16.3% | 15.2% | 6,414 |
| Diabetes | 17+ yrs | 9.4% | 7.9% | 2,899 |
| Asthma | 6+ yrs | 6.9% | 6.6% | 2,560 |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% | 1,902 |
| Cancer | All ages | 3.4% | 3.8% | 1,354 |
| Coronary heart disease | All ages | 3.0% | 3.0% | 1,179 |
| COPD | All ages | 2.5% | 1.9% | 974 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 811 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 810 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 183 |
| Serious mental illness | All ages | 1.1% | 1.0% | 418 |
| Learning disability | All ages | 1.0% | 0.6% | 384 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 287 |
| Heart failure | All ages | 0.9% | 1.1% | 359 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 266 |
| Dementia | All ages | 0.8% | 0.8% | 297 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 247 |
| Palliative care | All ages | 0.3% | 0.6% | 100 |
- Newport and Central PCN (4 practices)
- Se Shropshire PCN (8 practices)
- Teldoc PCN (2 practices)
- Wrekin PCN (4 practices)
Which practices are in South East Telford PCN?
Court Street Medical Practice, Stirchley Medical Practice and Woodside Health Centre.
How do patients rate South East Telford PCN?
72% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does South East Telford PCN cover?
39,446 registered patients across 3 practices in September 2026.
How many patients per GP does South East Telford PCN have?
2,141 per full-time-equivalent qualified GP, against 2,171 across England.