Newport and Central PCN: primary care network practices and patient survey
Newport and Central PCN is a primary care network of 4 GP practices with 61,931 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,816 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Newport and Central PCN with survey results, the share of patients describing their overall experience as good ranges from 52% at Donnington Medical Practice to 95% at Linden Hall Surgery, with a median of 92% (England: 77%). 3 are above England and 1 below by more than the survey's margin of error. Linden Hall Surgery has the highest share finding it easy to get through by phone (78%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Linden Hall Surgery | 16,059 | 95% | 78% | Good | 1,559 |
| Shawbirch Medical Centre | 17,315 | 93% | 75% | – | 2,405 |
| Wellington Road Surgery | 14,639 | 90% | 49% | Good | 1,244 |
| Donnington Medical Practice | 13,918 | 52% | 22% | Good | 2,877 |
Results for the network as a whole, from 416 responses, against Shropshire, Telford and Wrekin and England.
| Survey question | Newport and Central PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 84% | 77% | 77% |
| Easy to contact by phone | 57% | 53% | 57% |
| Easy to contact via the website | 77% | 59% | 58% |
| Easy to contact via the NHS App | 62% | 59% | 54% |
| Reception team helpful | 87% | 85% | 85% |
| Last contact good | 78% | 72% | 73% |
| Wait for appointment about right | 77% | 69% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 95% | 90% | 90% |
There are 1,816 registered patients per full-time-equivalent qualified GP in Newport and Central PCN, fewer than England's 2,171 and Shropshire, Telford and Wrekin's 2,191. Practices recorded 510 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 56% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.4% over the year (England: shrank 1.1%).
| Measure | Newport and Central PCN | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Patients per qualified GP | 1,816 | 2,191 | 2,171 |
| Appointments per 1,000 patients a month | 510 | 498 | 510 |
| Face-to-face appointments | 66% | 63% | 63% |
| Same day as booked | 56% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 22% | 24% | 19% |
Relative to England, the register furthest above England's rate at practices in Newport and Central PCN is chronic kidney disease (7.1% against 4.6%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Newport and Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% | 10,308 |
| Depression | 18+ yrs | 16.3% | 14.3% | 8,103 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 4,189 |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% | 3,559 |
| Asthma | 6+ yrs | 7.1% | 6.6% | 4,129 |
| Cancer | All ages | 4.7% | 3.8% | 2,896 |
| Coronary heart disease | All ages | 3.4% | 3.0% | 2,091 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,565 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 1,468 |
| COPD | All ages | 1.6% | 1.9% | 964 |
| Heart failure | All ages | 0.9% | 1.1% | 573 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 462 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 471 |
| Dementia | All ages | 0.8% | 0.8% | 507 |
| Serious mental illness | All ages | 0.8% | 1.0% | 469 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 158 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 325 |
| Learning disability | All ages | 0.4% | 0.6% | 228 |
| Palliative care | All ages | 0.3% | 0.6% | 209 |
- Se Shropshire PCN (8 practices)
- South East Telford PCN (3 practices)
- Teldoc PCN (2 practices)
- Wrekin PCN (4 practices)
Which practices are in Newport and Central PCN?
Donnington Medical Practice, Linden Hall Surgery, Shawbirch Medical Centre and Wellington Road Surgery.
How do patients rate Newport and Central PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Newport and Central PCN cover?
61,931 registered patients across 4 practices in September 2026.
How many patients per GP does Newport and Central PCN have?
1,816 per full-time-equivalent qualified GP, against 2,171 across England.