Stirchley Medical Practice, Telford: patient reviews and CQC rating
Stirchley Medical Practice is a GP practice in Telford with 24,465 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in December 2021. It has 10.4 full-time-equivalent qualified GPs, or 2,345 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stirchley Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 66%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 32%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 5th of the 11 practices in Telford with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (70%). 112 patients answered the survey (response rate 26%).
| Survey question | Stirchley Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 74% | 77% | 77% |
| Easy to contact by phone | 32% | 53% | 57% |
| Easy to contact via the website | 66% | 59% | 58% |
| Easy to contact via the NHS App | 59% | 59% | 54% |
| Reception team helpful | 81% | 85% | 85% |
| Last contact good | 70% | 72% | 73% |
| Wait for appointment about right | 63% | 69% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 80% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 542 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stirchley Medical Practice is Good, published in December 2021. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
24,465 patients were registered at Stirchley Medical Practice in September 2026, down 1.4% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 10.4 full-time-equivalent qualified GPs, there are 2,345 patients per GP, close to the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 9.1 nurses and 7.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 9.2 | 10.3 |
| August 2024 | 9.8 | 11.8 |
| August 2025 | 10.4 | 13.0 |
| August 2026 | 10.4 | 12.1 |
From June 2026 to August 2026 the practice recorded 13,945 appointments a month, or 570 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 56% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Stirchley Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 570 | 498 | 510 |
| Face to face | 46% | 63% | 63% |
| Same day as booked | 56% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), osteoporosis (1.9% against 1.2%) and depression (21.6% against 14.3%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 35.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.6% | 14.3% |
| High blood pressure | All ages | 16.4% | 15.2% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| COPD | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Learning disability | All ages | 1.1% | 0.6% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.2% | 74.9% |
Stirchley Medical Practice, The Health Centre, Sandino Road, Stirchley, Telford, TF3 1FB. Phone: 01952 660444.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Court Street Medical Practice | 2.1 km | 79% |
| Hollinswood and Priorslee Medical Practice | 2.1 km | 93% |
| Teldoc-Malinslee Medical Practice | 2.4 km | 52% |
| Dawley Medical Practice | 2.4 km | 60% |
| Woodside Health Centre | 2.9 km | 55% |
- Court Street Medical Practice (79% overall experience good)
- Woodside Health Centre (55% overall experience good)
How do patients rate Stirchley Medical Practice?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Stirchley Medical Practice as good, against 77% across England. 32% found it easy to get through by phone.
How many patients are registered at Stirchley Medical Practice?
24,465 patients were registered in September 2026, down 1.4% on a year earlier.
What is Stirchley Medical Practice's CQC rating?
Good overall, published in December 2021.
How many GPs does Stirchley Medical Practice have?
10.4 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 2,345 patients per GP against 2,171 across England.
Are appointments at Stirchley Medical Practice face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stirchley Medical Practice's phone number?
01952 660444.