GP practices in South West London: access, ratings and patient survey
South West London covers 169 GP practices with 1,736,456 registered patients (September 2026). 81% of patients described their overall experience as good in the 2026 GP Patient Survey, the 2nd highest of 36 ICBs (England: 77%). There are 2,060 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Results across South West London from 17,950 responses, against England.
| Survey question | South West London | England |
|---|---|---|
| Overall experience good | 81% | 77% |
| Easy to contact by phone | 64% | 57% |
| Easy to contact via the website | 64% | 58% |
| Easy to contact via the NHS App | 57% | 54% |
| Reception team helpful | 87% | 85% |
| Last contact good | 77% | 73% |
| Wait for appointment about right | 71% | 69% |
| Listened to well | 88% | 87% |
| Treated with care and concern | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% |
| Needs met | 91% | 90% |
There are 2,060 registered patients per full-time-equivalent qualified GP in South West London, close to England's 2,171. Practices recorded 434 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 46% of appointments took place on the day they were booked (England: 45%). 14% of registered patients are aged 65 or over (England: 19%).
| Measure | South West London | England |
|---|---|---|
| Patients per qualified GP | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 434 | 510 |
| Face-to-face appointments | 58% | 63% |
| Same day as booked | 46% | 45% |
| Did not attend | 6% | 4% |
| Patients aged 65 or over | 14% | 19% |
Patients per qualified GP by council area, for practices located in each.
| Council area | Practices | Registered patients | Patients per GP | Same-day appointments |
|---|---|---|---|---|
| Sutton | 21 | 214,199 | 2,448 | 51% |
| Croydon | 47 | 441,524 | 2,302 | 44% |
| Lambeth | 40 | 423,238 | 2,070 | 47% |
| Wandsworth | 38 | 404,744 | 1,953 | 44% |
| Merton | 22 | 231,587 | 1,945 | 46% |
| Richmond upon Thames | 27 | 236,837 | 1,920 | 43% |
| Kingston upon Thames | 18 | 218,104 | 1,866 | 50% |
Among practices with at least 100 survey responses, The Farley Road Medical Practice has the highest share of patients rating their overall experience good (97%) and Manor Practice the lowest (55%).
| Practice | Town | Overall experience good | Responses |
|---|---|---|---|
| The Farley Road Medical Practice | South Croydon | 97% | 108 |
| Queenhill Medical Practice | South Croydon | 96% | 116 |
| Dr Jezierski & Partners | London | 95% | 123 |
| The Orchard Practice | Chessington | 94% | 114 |
| Upper Norwood Group Practice | London | 94% | 110 |
| Riverhouse Medical Practice | London | 93% | 131 |
| Claremont Medical Centre | Surbiton | 93% | 126 |
| Stovell House Surgery | Croydon | 93% | 111 |
| Richmond Lock Surgery | Twickenham | 93% | 116 |
| Dr Rabiatov Dabo | London | 93% | 101 |
| Greenside Medical Practice | Croydon | 68% | 111 |
| Shotfield Medical Practice (formerly Dr Lings & Partners) | Wallington | 68% | 105 |
| Keston Medical Practice | Purley | 67% | 110 |
| Tooting Bec Surgery | London | 67% | 165 |
| Thornton Heath Medical Practice | Thornton Heath | 67% | 118 |
| Central Surgery, Surbiton | Surbiton | 65% | 115 |
| Tooting South Medical Centre | London | 63% | 104 |
| Woodcote Medical | Purley | 62% | 111 |
| Dr Scott & Partners | Sutton | 58% | 133 |
| Manor Practice | Wallington | 55% | 104 |
Relative to England, the register furthest above England's rate at practices in South West London is serious mental illness (1.1% against 1.0%), and the furthest below is peripheral arterial disease (0.3% against 0.6%).
| Condition register | Age group | South West London (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 11.3% | 15.2% | 200,257 |
| Depression | 18+ yrs | 10.9% | 14.3% | 154,881 |
| Diabetes | 17+ yrs | 6.4% | 7.9% | 91,975 |
| Asthma | 6+ yrs | 4.9% | 6.6% | 82,524 |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% | 50,093 |
| Cancer | All ages | 3.2% | 3.8% | 56,498 |
| Coronary heart disease | All ages | 1.9% | 3.0% | 33,674 |
| Atrial fibrillation | All ages | 1.4% | 2.2% | 25,307 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 21,282 |
| Serious mental illness | All ages | 1.1% | 1.0% | 18,792 |
| COPD | All ages | 1.0% | 1.9% | 18,543 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 4,719 |
| Heart failure | All ages | 0.7% | 1.1% | 11,793 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 9,186 |
| Dementia | All ages | 0.6% | 0.8% | 10,999 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 8,485 |
| Learning disability | All ages | 0.5% | 0.6% | 8,308 |
| Palliative care | All ages | 0.4% | 0.6% | 7,212 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 5,191 |
- Balham, Tooting & Furzedown PCN (6 practices)
- Battersea PCN (5 practices)
- Brocklebank PCN (3 practices)
- Canbury Churchill Orchard Berrylands PCN (3 practices)
- Carshalton PCN (7 practices)
- Central Sutton PCN (4 practices)
- Cheam and South Sutton PCN (4 practices)
- Chessington and Surbiton PCN (5 practices)
- Croydon GP Super Network PCN (11 practices)
- Croydon Link PCN (2 practices)
- East Merton PCN (3 practices)
- East Twickenham PCN (7 practices)
- Gpnet5 PCN (5 practices)
- Hampton PCN (4 practices)
- Keston Moorings & Parkside PCN (3 practices)
- Kingston PCN (3 practices)
- Mayday South PCN (6 practices)
- Morden Plus Health Partners PCN (5 practices)
- New Malden & Worcester Park PCN (5 practices)
- Nightingale PCN (3 practices)
- North Merton PCN (5 practices)
- North West Merton PCN (4 practices)
- One Thornton Heath PCN (6 practices)
- Primary Care North Croydon PCN (4 practices)
- Prime Wandsworth PCN (4 practices)
- Richmond PCN (5 practices)
- Selsdon Addington & Shirley PCN (4 practices)
- Selsdon Purley & Coulsdon Health PCN (4 practices)
- Sheen & Barnes PCN (4 practices)
- South West Merton PCN (2 practices)
- Surbiton Health Centre PCN (3 practices)
- Teddington PCN (5 practices)
- Wallington PCN (6 practices)
- Wandle PCN (5 practices)
- Wandsworth PCN (6 practices)
- West Merton PCN (2 practices)
- West Wandsworth PCN (4 practices)
- Bath and North East Somerset, Swindon and Wiltshire (81% overall experience good)
- Birmingham and Solihull (73% overall experience good)
- Black Country (74% overall experience good)
- Bristol, North Somerset and South Gloucestershire (78% overall experience good)
- Central East (75% overall experience good)
- Cheshire and Merseyside (78% overall experience good)
- Cornwall and the Isles of Scilly (79% overall experience good)
- Coventry and Warwickshire (81% overall experience good)
- Derby and Derbyshire (76% overall experience good)
- Devon (79% overall experience good)
- Dorset (80% overall experience good)
- Essex (74% overall experience good)
- Gloucestershire (81% overall experience good)
- Greater Manchester (79% overall experience good)
- Hampshire and Isle of Wight (74% overall experience good)
- Herefordshire and Worcestershire (80% overall experience good)
- Humber and North Yorkshire (79% overall experience good)
- Kent and Medway (73% overall experience good)
- Lancashire and South Cumbria (78% overall experience good)
- Leicester, Leicestershire and Rutland (73% overall experience good)
- Lincolnshire (74% overall experience good)
- Norfolk and Suffolk (80% overall experience good)
- North East London (71% overall experience good)
- North East and North Cumbria (80% overall experience good)
- Northamptonshire (74% overall experience good)
- Nottingham and Nottinghamshire (74% overall experience good)
- Shropshire, Telford and Wrekin (77% overall experience good)
- Somerset (79% overall experience good)
- South East London (76% overall experience good)
- South Yorkshire (77% overall experience good)
- Staffordshire and Stoke-on-Trent (80% overall experience good)
- Surrey and Sussex (78% overall experience good)
- Thames Valley (76% overall experience good)
- West Yorkshire (76% overall experience good)
- West and North London (75% overall experience good)
How many GP practices are in South West London?
169, with 1,736,456 registered patients in September 2026.
How do patients rate GP practices in South West London?
81% described their overall experience as good in the 2026 GP Patient Survey, the 2nd highest of 36 ICBs.
How many patients are there per GP in South West London?
2,060 per full-time-equivalent qualified GP, against 2,171 across England.
What share of GP appointments in South West London are face to face?
58%, against 63% across England.