Cheam and South Sutton PCN: primary care network practices and patient survey
Cheam and South Sutton PCN is a primary care network of 4 GP practices with 46,223 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,551 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Cheam and South Sutton PCN with survey results, the share of patients describing their overall experience as good ranges from 58% at Dr Scott & Partners to 84% at Benhill and Belmont Practice, with a median of 73% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Benhill and Belmont Practice has the highest share finding it easy to get through by phone (81%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Benhill and Belmont Practice | 11,558 | 84% | 81% | Good | 1,870 |
| Cheam Family Practice | 13,793 | 74% | 68% | Good | 3,617 |
| James O'Riordan Medical Centre | 9,108 | 71% | 57% | Good | 2,834 |
| Dr Scott & Partners | 11,764 | 58% | 30% | Good | 2,395 |
Results for the network as a whole, from 501 responses, against South West London and England.
| Survey question | Cheam and South Sutton PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 72% | 81% | 77% |
| Easy to contact by phone | 59% | 64% | 57% |
| Easy to contact via the website | 49% | 64% | 58% |
| Easy to contact via the NHS App | 50% | 57% | 54% |
| Reception team helpful | 85% | 87% | 85% |
| Last contact good | 69% | 77% | 73% |
| Wait for appointment about right | 65% | 71% | 69% |
| Listened to well | 81% | 88% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
There are 2,551 registered patients per full-time-equivalent qualified GP in Cheam and South Sutton PCN, more than England's 2,171 and South West London's 2,060. Practices recorded 484 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.7% over the year (England: shrank 1.1%).
| Measure | Cheam and South Sutton PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 2,551 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 484 | 434 | 510 |
| Face-to-face appointments | 51% | 58% | 63% |
| Same day as booked | 47% | 46% | 45% |
| Did not attend | 4% | 6% | 4% |
| Patients aged 65 or over | 19% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Cheam and South Sutton PCN is dementia (1.1% against 0.8%), and the furthest below is peripheral arterial disease (0.4% against 0.6%).
| Condition register | Age group | Cheam and South Sutton PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.2% | 15.2% | 6,797 |
| Depression | 18+ yrs | 12.6% | 14.3% | 4,716 |
| Diabetes | 17+ yrs | 7.8% | 7.9% | 2,979 |
| Asthma | 6+ yrs | 5.5% | 6.6% | 2,489 |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% | 1,843 |
| Cancer | All ages | 4.2% | 3.8% | 2,011 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 1,171 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 990 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 744 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 252 |
| COPD | All ages | 1.2% | 1.9% | 596 |
| Dementia | All ages | 1.1% | 0.8% | 514 |
| Heart failure | All ages | 1.0% | 1.1% | 485 |
| Serious mental illness | All ages | 0.9% | 1.0% | 446 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 305 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 263 |
| Learning disability | All ages | 0.6% | 0.6% | 281 |
| Palliative care | All ages | 0.5% | 0.6% | 232 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 172 |
- Carshalton PCN (7 practices)
- Central Sutton PCN (4 practices)
- Morden Plus Health Partners PCN (5 practices)
- Wallington PCN (6 practices)
Which practices are in Cheam and South Sutton PCN?
Benhill and Belmont Practice, Cheam Family Practice, Dr Scott & Partners and James O'Riordan Medical Centre.
How do patients rate Cheam and South Sutton PCN?
72% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Cheam and South Sutton PCN cover?
46,223 registered patients across 4 practices in September 2026.
How many patients per GP does Cheam and South Sutton PCN have?
2,551 per full-time-equivalent qualified GP, against 2,171 across England.