Wallington PCN: primary care network practices and patient survey
Wallington PCN is a primary care network of 6 GP practices with 58,034 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,535 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Wallington PCN with survey results, the share of patients describing their overall experience as good ranges from 55% at Manor Practice to 90% at Park Road Medical Centre, with a median of 78% (England: 77%). 2 are above England and 2 below by more than the survey's margin of error. Park Road Medical Centre has the highest share finding it easy to get through by phone (82%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Park Road Medical Centre | 4,979 | 90% | 82% | Good | 3,591 |
| Maldon Road Surgery | 4,764 | 86% | 74% | Good | 2,089 |
| Wallington Family Practice | 19,099 | 80% | 56% | Requires improvement | 3,035 |
| Beeches Surgery | 5,482 | 76% | 63% | Requires improvement | 2,937 |
| Shotfield Medical Practice (formerly Dr Lings & Partners) | 12,057 | 68% | 44% | Good | 2,075 |
| Manor Practice | 11,653 | 55% | 29% | Good | 2,218 |
Results for the network as a whole, from 640 responses, against South West London and England.
| Survey question | Wallington PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 73% | 81% | 77% |
| Easy to contact by phone | 52% | 64% | 57% |
| Easy to contact via the website | 64% | 64% | 58% |
| Easy to contact via the NHS App | 46% | 57% | 54% |
| Reception team helpful | 80% | 87% | 85% |
| Last contact good | 71% | 77% | 73% |
| Wait for appointment about right | 70% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
There are 2,535 registered patients per full-time-equivalent qualified GP in Wallington PCN, more than England's 2,171 and South West London's 2,060. Practices recorded 433 appointments a month per 1,000 patients (England: 510), 47% of them face to face. 51% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.9% over the year (England: shrank 1.1%).
| Measure | Wallington PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 2,535 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 433 | 434 | 510 |
| Face-to-face appointments | 47% | 58% | 63% |
| Same day as booked | 51% | 46% | 45% |
| Did not attend | 5% | 6% | 4% |
| Patients aged 65 or over | 17% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Wallington PCN is palliative care (0.8% against 0.6%), and the furthest below is osteoporosis (0.8% against 1.2%).
| Condition register | Age group | Wallington PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% | 8,255 |
| Depression | 18+ yrs | 12.9% | 14.3% | 5,970 |
| Diabetes | 17+ yrs | 8.2% | 7.9% | 3,876 |
| Asthma | 6+ yrs | 6.1% | 6.6% | 3,426 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 1,978 |
| Cancer | All ages | 4.0% | 3.8% | 2,386 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 1,448 |
| Atrial fibrillation | All ages | 2.0% | 2.2% | 1,172 |
| Stroke and TIA | All ages | 1.5% | 1.9% | 882 |
| COPD | All ages | 1.3% | 1.9% | 795 |
| Serious mental illness | All ages | 1.1% | 1.0% | 636 |
| Dementia | All ages | 0.9% | 0.8% | 505 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 395 |
| Heart failure | All ages | 0.8% | 1.1% | 474 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 173 |
| Palliative care | All ages | 0.8% | 0.6% | 463 |
| Learning disability | All ages | 0.8% | 0.6% | 453 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 314 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 239 |
- Carshalton PCN (7 practices)
- Central Sutton PCN (4 practices)
- Cheam and South Sutton PCN (4 practices)
- Morden Plus Health Partners PCN (5 practices)
Which practices are in Wallington PCN?
Beeches Surgery, Maldon Road Surgery, Manor Practice, Park Road Medical Centre, Shotfield Medical Practice (formerly Dr Lings & Partners) and Wallington Family Practice.
How do patients rate Wallington PCN?
73% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Wallington PCN cover?
58,034 registered patients across 6 practices in September 2026.
How many patients per GP does Wallington PCN have?
2,535 per full-time-equivalent qualified GP, against 2,171 across England.