Central Sutton PCN: primary care network practices and patient survey
Central Sutton PCN is a primary care network of 4 GP practices with 48,934 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,250 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Central Sutton PCN with survey results, the share of patients describing their overall experience as good ranges from 76% at Dr Seyan & Partners to 92% at The Grove Road Practice, with a median of 85% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. The Old Court House Surgery has the highest share finding it easy to get through by phone (82%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Grove Road Practice | 11,524 | 92% | 76% | Good | 2,010 |
| Mulgrave Road Surgery | 8,681 | 86% | 71% | Good | 1,851 |
| The Old Court House Surgery | 12,916 | 85% | 82% | Good | 2,295 |
| Dr Seyan & Partners | 15,813 | 76% | 41% | Good | 2,774 |
Results for the network as a whole, from 475 responses, against South West London and England.
| Survey question | Central Sutton PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 66% | 64% | 57% |
| Easy to contact via the website | 56% | 64% | 58% |
| Easy to contact via the NHS App | 58% | 57% | 54% |
| Reception team helpful | 88% | 87% | 85% |
| Last contact good | 80% | 77% | 73% |
| Wait for appointment about right | 70% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
There are 2,250 registered patients per full-time-equivalent qualified GP in Central Sutton PCN, close to England's 2,171 and South West London's 2,060. Practices recorded 418 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | Central Sutton PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 2,250 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 418 | 434 | 510 |
| Face-to-face appointments | 58% | 58% | 63% |
| Same day as booked | 43% | 46% | 45% |
| Did not attend | 4% | 6% | 4% |
| Patients aged 65 or over | 15% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Central Sutton PCN is palliative care (0.7% against 0.6%), and the furthest below is heart failure (0.6% against 1.1%).
| Condition register | Age group | Central Sutton PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.6% | 15.2% | 6,656 |
| Depression | 18+ yrs | 10.5% | 14.3% | 4,010 |
| Diabetes | 17+ yrs | 7.0% | 7.9% | 2,711 |
| Asthma | 6+ yrs | 5.3% | 6.6% | 2,455 |
| Cancer | All ages | 3.8% | 3.8% | 1,857 |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% | 1,415 |
| Coronary heart disease | All ages | 2.3% | 3.0% | 1,120 |
| Atrial fibrillation | All ages | 1.6% | 2.2% | 772 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 222 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 652 |
| COPD | All ages | 1.1% | 1.9% | 556 |
| Serious mental illness | All ages | 1.0% | 1.0% | 498 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 287 |
| Palliative care | All ages | 0.7% | 0.6% | 353 |
| Dementia | All ages | 0.7% | 0.8% | 350 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 271 |
| Heart failure | All ages | 0.6% | 1.1% | 301 |
| Learning disability | All ages | 0.5% | 0.6% | 225 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 163 |
- Carshalton PCN (7 practices)
- Cheam and South Sutton PCN (4 practices)
- Morden Plus Health Partners PCN (5 practices)
- Wallington PCN (6 practices)
Which practices are in Central Sutton PCN?
Dr Seyan & Partners, Mulgrave Road Surgery, The Grove Road Practice and The Old Court House Surgery.
How do patients rate Central Sutton PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Central Sutton PCN cover?
48,934 registered patients across 4 practices in September 2026.
How many patients per GP does Central Sutton PCN have?
2,250 per full-time-equivalent qualified GP, against 2,171 across England.