Dr Seyan & Partners, Sutton: patient reviews and CQC rating
Dr Seyan & Partners is a GP practice in Sutton with 15,813 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 5.7 full-time-equivalent qualified GPs, or 2,774 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Seyan & Partners
Its best result against England is the share who said the healthcare professional was good at listening to them: 90%, against 87% across England. Its weakest is the share who said the wait for their last appointment was about right: 48%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 6th of the 10 practices in Sutton with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (66%). 99 patients answered the survey (response rate 20%).
| Survey question | Dr Seyan & Partners | South West London | England |
|---|---|---|---|
| Overall experience good | 76% | 81% | 77% |
| Easy to contact by phone | 41% | 64% | 57% |
| Easy to contact via the website | 49% | 64% | 58% |
| Easy to contact via the NHS App | 50% | 57% | 54% |
| Reception team helpful | 76% | 87% | 85% |
| Last contact good | 66% | 77% | 73% |
| Wait for appointment about right | 48% | 71% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 88% of 311 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Seyan & Partners is Good, published in May 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
15,813 patients were registered at Dr Seyan & Partners in September 2026, almost the same as a year earlier.
11% of its patients are aged 65 or over, against 19% across England. With 5.7 full-time-equivalent qualified GPs, there are 2,774 patients per GP, more than the England figure of 2,171 and South West London's 2,060. The practice also has 2.8 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.8 | 12.6 |
| August 2024 | 6.1 | 9.1 |
| August 2025 | 6.1 | 8.6 |
| August 2026 | 5.7 | 8.5 |
From June 2026 to August 2026 the practice recorded 7,086 appointments a month, or 448 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 45% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr Seyan & Partners | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 448 | 434 | 510 |
| Face to face | 42% | 58% | 63% |
| Same day as booked | 45% | 46% | 45% |
| More than 28 days after booking | 14% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.3% against 1.2%). It has a lower share for peripheral arterial disease (0.2% against 0.6%), heart failure (0.5% against 1.1%) and COPD (1.0% against 1.9%). The practice's patients live in areas with an average deprivation score of 13.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.5 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.4% | 15.2% |
| Depression | 18+ yrs | 9.5% | 14.3% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| COPD | All ages | 1.0% | 1.9% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.1% | 74.9% |
Dr Seyan & Partners, Robin Hood Lane Health Centre, Robin Hood Lane, Sutton, SM1 2RJ. Phone: 020 3011 1890. Website: www.robinhoodclinic.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Old Court House Surgery | 0.3 km | 85% |
| Mulgrave Road Surgery | 0.5 km | 86% |
| Benhill and Belmont Practice | 0.6 km | 84% |
| The Grove Road Practice | 0.6 km | 92% |
| Dr Hafeez and Partner | 1.4 km | 70% |
- Mulgrave Road Surgery (86% overall experience good)
- The Grove Road Practice (92% overall experience good)
- The Old Court House Surgery (85% overall experience good)
How do patients rate Dr Seyan & Partners?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Dr Seyan & Partners as good, against 77% across England. 41% found it easy to get through by phone.
How many patients are registered at Dr Seyan & Partners?
15,813 patients were registered in September 2026, up 0.1% on a year earlier.
What is Dr Seyan & Partners's CQC rating?
Good overall, published in May 2016.
How many GPs does Dr Seyan & Partners have?
5.7 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,774 patients per GP against 2,171 across England.
Are appointments at Dr Seyan & Partners face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Seyan & Partners's phone number?
020 3011 1890.