Prime Wandsworth PCN: primary care network practices and patient survey
Prime Wandsworth PCN is a primary care network of 4 GP practices with 52,608 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,833 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Prime Wandsworth PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at Tudor Lodge Health Centre to 91% at Heathbridge Practice, with a median of 85% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Heathbridge Practice has the highest share finding it easy to get through by phone (70%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Heathbridge Practice | 23,114 | 91% | 70% | Good | 2,466 |
| Chartfield Surgery | 11,924 | 85% | 70% | Good | 1,249 |
| Mayfield Surgery | 6,289 | 84% | 69% | Good | 1,483 |
| Tudor Lodge Health Centre | 11,281 | 79% | 70% | Good | 2,034 |
Results for the network as a whole, from 417 responses, against South West London and England.
| Survey question | Prime Wandsworth PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 86% | 81% | 77% |
| Easy to contact by phone | 70% | 64% | 57% |
| Easy to contact via the website | 81% | 64% | 58% |
| Easy to contact via the NHS App | 69% | 57% | 54% |
| Reception team helpful | 91% | 87% | 85% |
| Last contact good | 83% | 77% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
There are 1,833 registered patients per full-time-equivalent qualified GP in Prime Wandsworth PCN, fewer than England's 2,171 and South West London's 2,060. Practices recorded 312 appointments a month per 1,000 patients (England: 510), 75% of them face to face. 31% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.0% over the year (England: shrank 1.1%).
| Measure | Prime Wandsworth PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 1,833 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 312 | 434 | 510 |
| Face-to-face appointments | 75% | 58% | 63% |
| Same day as booked | 31% | 46% | 45% |
| Did not attend | 5% | 6% | 4% |
| Patients aged 65 or over | 10% | 14% | 19% |
Relative to England, the register furthest below England's rate at practices in Prime Wandsworth PCN is heart failure (0.4% against 1.1%).
| Condition register | Age group | Prime Wandsworth PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 10.2% | 14.3% | 4,612 |
| High blood pressure | All ages | 8.4% | 15.2% | 4,501 |
| Asthma | 6+ yrs | 4.2% | 6.6% | 2,145 |
| Diabetes | 17+ yrs | 4.0% | 7.9% | 1,831 |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% | 1,160 |
| Cancer | All ages | 2.6% | 3.8% | 1,375 |
| Coronary heart disease | All ages | 1.5% | 3.0% | 793 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 156 |
| Atrial fibrillation | All ages | 1.1% | 2.2% | 588 |
| COPD | All ages | 0.9% | 1.9% | 488 |
| Serious mental illness | All ages | 0.9% | 1.0% | 474 |
| Stroke and TIA | All ages | 0.9% | 1.9% | 472 |
| Heart failure | All ages | 0.4% | 1.1% | 241 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 205 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 165 |
| Dementia | All ages | 0.4% | 0.8% | 193 |
| Palliative care | All ages | 0.4% | 0.6% | 191 |
| Learning disability | All ages | 0.3% | 0.6% | 167 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 126 |
- Balham, Tooting & Furzedown PCN (6 practices)
- Battersea PCN (5 practices)
- Brocklebank PCN (3 practices)
- Nightingale PCN (3 practices)
- Wandle PCN (5 practices)
- Wandsworth PCN (6 practices)
- West Wandsworth PCN (4 practices)
Which practices are in Prime Wandsworth PCN?
Chartfield Surgery, Heathbridge Practice, Mayfield Surgery and Tudor Lodge Health Centre.
How do patients rate Prime Wandsworth PCN?
86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Prime Wandsworth PCN cover?
52,608 registered patients across 4 practices in September 2026.
How many patients per GP does Prime Wandsworth PCN have?
1,833 per full-time-equivalent qualified GP, against 2,171 across England.