Brocklebank PCN: primary care network practices and patient survey
Brocklebank PCN is a primary care network of 3 GP practices with 28,258 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,864 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Brocklebank PCN with survey results, the share of patients describing their overall experience as good ranges from 81% at Brocklebank Group Practice to 83% at Haider Practice, with a median of 82% (England: 77%). None differs from England by more than the survey's margin of error. Haider Practice has the highest share finding it easy to get through by phone (76%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Haider Practice | 5,306 | 83% | 76% | Good | 1,922 |
| St Paul's Cottage Surgery | 6,944 | 82% | 61% | Good | 1,643 |
| Brocklebank Group Practice | 16,008 | 81% | 42% | Good | 1,959 |
Results for the network as a whole, from 310 responses, against South West London and England.
| Survey question | Brocklebank PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 82% | 81% | 77% |
| Easy to contact by phone | 54% | 64% | 57% |
| Easy to contact via the website | 63% | 64% | 58% |
| Easy to contact via the NHS App | 58% | 57% | 54% |
| Reception team helpful | 92% | 87% | 85% |
| Last contact good | 76% | 77% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
There are 1,864 registered patients per full-time-equivalent qualified GP in Brocklebank PCN, fewer than England's 2,171 and South West London's 2,060. Practices recorded 705 appointments a month per 1,000 patients (England: 510), 38% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 5.2% over the year (England: shrank 1.1%).
| Measure | Brocklebank PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 1,864 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 705 | 434 | 510 |
| Face-to-face appointments | 38% | 58% | 63% |
| Same day as booked | 46% | 46% | 45% |
| Did not attend | 6% | 6% | 4% |
| Patients aged 65 or over | 10% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Brocklebank PCN is serious mental illness (1.1% against 1.0%), and the furthest below is peripheral arterial disease (0.2% against 0.6%).
| Condition register | Age group | Brocklebank PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 9.6% | 14.3% | 2,348 |
| High blood pressure | All ages | 9.0% | 15.2% | 2,692 |
| Diabetes | 17+ yrs | 4.9% | 7.9% | 1,204 |
| Asthma | 6+ yrs | 4.5% | 6.6% | 1,267 |
| Cancer | All ages | 2.5% | 3.8% | 739 |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% | 602 |
| Coronary heart disease | All ages | 1.3% | 3.0% | 401 |
| Serious mental illness | All ages | 1.1% | 1.0% | 339 |
| Atrial fibrillation | All ages | 1.1% | 2.2% | 318 |
| COPD | All ages | 1.0% | 1.9% | 291 |
| Stroke and TIA | All ages | 0.9% | 1.9% | 266 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 146 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 40 |
| Learning disability | All ages | 0.5% | 0.6% | 151 |
| Dementia | All ages | 0.5% | 0.8% | 150 |
| Heart failure | All ages | 0.4% | 1.1% | 134 |
| Palliative care | All ages | 0.4% | 0.6% | 127 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 95 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 66 |
- Balham, Tooting & Furzedown PCN (6 practices)
- Battersea PCN (5 practices)
- Nightingale PCN (3 practices)
- Prime Wandsworth PCN (4 practices)
- Wandle PCN (5 practices)
- Wandsworth PCN (6 practices)
- West Wandsworth PCN (4 practices)
Which practices are in Brocklebank PCN?
Brocklebank Group Practice, Haider Practice and St Paul's Cottage Surgery.
How do patients rate Brocklebank PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Brocklebank PCN cover?
28,258 registered patients across 3 practices in September 2026.
How many patients per GP does Brocklebank PCN have?
1,864 per full-time-equivalent qualified GP, against 2,171 across England.