Haider Practice, London: patient reviews and CQC rating
Haider Practice is a GP practice in London with 5,306 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 2.8 full-time-equivalent qualified GPs, or 1,922 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Haider Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 53%, against 54% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 210th of the 648 practices in London with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (87%). 113 patients answered the survey (response rate 16%).
| Survey question | Haider Practice | South West London | England |
|---|---|---|---|
| Overall experience good | 83% | 81% | 77% |
| Easy to contact by phone | 76% | 64% | 57% |
| Easy to contact via the website | 59% | 64% | 58% |
| Easy to contact via the NHS App | 53% | 57% | 54% |
| Reception team helpful | 89% | 87% | 85% |
| Last contact good | 81% | 77% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 310 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Haider Practice is Good, published in April 2020. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,306 patients were registered at Haider Practice in September 2026, down 6.8% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 1,922 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 1.0 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.0 |
| August 2024 | 3.0 | 3.0 |
| August 2025 | 3.3 | 3.3 |
| August 2026 | 2.8 | 2.8 |
From June 2026 to August 2026 the practice recorded 3,220 appointments a month, or 607 per 1,000 registered patients (England: 510). 34% were face to face (England: 63%). 52% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Haider Practice | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 607 | 434 | 510 |
| Face to face | 34% | 58% | 63% |
| Same day as booked | 52% | 46% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.1% against 0.6%), palliative or supportive care needs (0.1% against 0.6%) and stroke or TIA (0.5% against 1.9%). The practice's patients live in areas with an average deprivation score of 13.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.4 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 8.7% | 14.3% |
| High blood pressure | All ages | 7.7% | 15.2% |
| Diabetes | 17+ yrs | 3.9% | 7.9% |
| Asthma | 6+ yrs | 3.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Cancer | All ages | 2.0% | 3.8% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| COPD | All ages | 0.8% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Stroke and TIA | All ages | 0.5% | 1.9% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Haider Practice, St. Johns Building, 162 St. John's Hill, London, SW11 1SW. Phone: 020 8812 4170.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Begg Practice - St John's Hill Surgery | 0.0 km | 84% |
| Chatfield Health Care | 0.7 km | 81% |
| Clapham Junction Medical Practice | 0.8 km | 89% |
| The Junction Health Centre | 0.8 km | 90% |
| Bolingbroke Medical Centre | 0.9 km | 91% |
- Brocklebank Group Practice (81% overall experience good)
- St Paul's Cottage Surgery (82% overall experience good)
How do patients rate Haider Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Haider Practice as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at Haider Practice?
5,306 patients were registered in September 2026, down 6.8% on a year earlier.
What is Haider Practice's CQC rating?
Good overall, published in April 2020.
How many GPs does Haider Practice have?
2.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,922 patients per GP against 2,171 across England.
Are appointments at Haider Practice face to face?
34% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Haider Practice's phone number?
020 8812 4170.