Begg Practice - St John's Hill Surgery, London: patient reviews and CQC rating
Begg Practice - St John's Hill Surgery is a GP practice in London with 12,308 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 3.6 full-time-equivalent qualified GPs, or 3,457 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Begg Practice - St John's Hill Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 54%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 194th of the 648 practices in London with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (83%). 101 patients answered the survey (response rate 13%).
| Survey question | Begg Practice - St John's Hill Surgery | South West London | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 76% | 64% | 57% |
| Easy to contact via the website | 62% | 64% | 58% |
| Easy to contact via the NHS App | 65% | 57% | 54% |
| Reception team helpful | 90% | 87% | 85% |
| Last contact good | 87% | 77% | 73% |
| Wait for appointment about right | 54% | 71% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
CQC's overall rating for Begg Practice - St John's Hill Surgery is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,308 patients were registered at Begg Practice - St John's Hill Surgery in September 2026, up 6.7% on a year earlier (England: down 1.1%).
5% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 3,457 patients per GP, more than the England figure of 2,171 and South West London's 2,060. The practice also has 1.0 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.0 | 7.9 |
| August 2024 | 5.6 | 5.6 |
| August 2025 | 5.6 | 5.6 |
| August 2026 | 3.6 | 3.6 |
From June 2026 to August 2026 the practice recorded 4,568 appointments a month, or 371 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 31% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Begg Practice - St John's Hill Surgery | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 371 | 434 | 510 |
| Face to face | 55% | 58% | 63% |
| Same day as booked | 31% | 46% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.1% against 0.6%), coronary heart disease (0.5% against 3.0%) and heart failure (0.2% against 1.1%). The practice's patients live in areas with an average deprivation score of 13.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.1 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 9.4% | 14.3% |
| High blood pressure | All ages | 4.4% | 15.2% |
| Asthma | 6+ yrs | 4.0% | 6.6% |
| Diabetes | 17+ yrs | 2.4% | 7.9% |
| Cancer | All ages | 1.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.1% | 4.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Coronary heart disease | All ages | 0.5% | 3.0% |
| Stroke and TIA | All ages | 0.5% | 1.9% |
| Dementia | All ages | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| COPD | All ages | 0.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Heart failure | All ages | 0.2% | 1.1% |
| Palliative care | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.5% | 74.9% |
Begg Practice - St John's Hill Surgery, Entrance B - 162 St John's Hill,, Battersea,, London, SW11 1SW. Phone: 020 8812 5350. Website: www.sjhgp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Haider Practice | 0.0 km | 83% |
| Chatfield Health Care | 0.7 km | 81% |
| Clapham Junction Medical Practice | 0.8 km | 89% |
| The Junction Health Centre | 0.8 km | 90% |
| Bolingbroke Medical Centre | 0.9 km | 91% |
- Bolingbroke Medical Centre (91% overall experience good)
- Chatfield Health Care (81% overall experience good)
- Clapham Junction Medical Practice (89% overall experience good)
- The Falcon Road Medical Centre (84% overall experience good)
- The Junction Health Centre (90% overall experience good)
How do patients rate Begg Practice - St John's Hill Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Begg Practice - St John's Hill Surgery as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at Begg Practice - St John's Hill Surgery?
12,308 patients were registered in September 2026, up 6.7% on a year earlier.
What is Begg Practice - St John's Hill Surgery's CQC rating?
Good overall, published in December 2016.
How many GPs does Begg Practice - St John's Hill Surgery have?
3.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,457 patients per GP against 2,171 across England.
Are appointments at Begg Practice - St John's Hill Surgery face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Begg Practice - St John's Hill Surgery's phone number?
020 8812 5350.