The Junction Health Centre, London: patient reviews and CQC rating
The Junction Health Centre is a GP practice in London with 7,734 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in January 2022. It has 2.5 full-time-equivalent qualified GPs, or 3,053 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Junction Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 95%, above the England figure of 57%. Its result closest to England is the share who said they were treated with care and concern: 86%, against 86% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 50th of the 648 practices in London with 50 or more responses. 95% found it easy to get through by phone (England: 57%). The overall experience result is 18 points higher than in 2025 (72%). 95 patients answered the survey (response rate 9%).
| Survey question | The Junction Health Centre | South West London | England |
|---|---|---|---|
| Overall experience good | 90% | 81% | 77% |
| Easy to contact by phone | 95% | 64% | 57% |
| Easy to contact via the website | 74% | 64% | 58% |
| Easy to contact via the NHS App | 80% | 57% | 54% |
| Reception team helpful | 92% | 87% | 85% |
| Last contact good | 89% | 77% | 73% |
| Wait for appointment about right | 73% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
CQC's overall rating for The Junction Health Centre is Good, published in January 2022. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,734 patients were registered at The Junction Health Centre in September 2026, down 9.9% on a year earlier (England: down 1.1%).
3% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 3,053 patients per GP, more than the England figure of 2,171 and South West London's 2,060. The practice also has 1.8 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 2.5 | 2.5 |
From June 2026 to August 2026 the practice recorded 2,421 appointments a month, or 313 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 24% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | The Junction Health Centre | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 313 | 434 | 510 |
| Face to face | 57% | 58% | 63% |
| Same day as booked | 24% | 46% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.1% against 0.8%), peripheral arterial disease (0.0% against 0.6%) and heart failure (0.1% against 1.1%). The practice's patients live in areas with an average deprivation score of 19.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 8.2% | 14.3% |
| Asthma | 6+ yrs | 3.3% | 6.6% |
| High blood pressure | All ages | 3.3% | 15.2% |
| Diabetes | 17+ yrs | 2.3% | 7.9% |
| Cancer | All ages | 1.0% | 3.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Chronic kidney disease | 18+ yrs | 0.7% | 4.6% |
| Coronary heart disease | All ages | 0.4% | 3.0% |
| Stroke and TIA | All ages | 0.4% | 1.9% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Atrial fibrillation | All ages | 0.3% | 2.2% |
| COPD | All ages | 0.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Learning disability | All ages | 0.1% | 0.6% |
| Heart failure | All ages | 0.1% | 1.1% |
| Palliative care | All ages | 0.1% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 61.7% | 74.9% |
95% of the practice's patients live in the SW11 postcode district. 97% live in Wandsworth, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| SW11 | 7,415 | 95% |
The Junction Health Centre, Unit 5-8, The Arches, Grant Road, London, SW11 2NU. Phone: 0300 130 3333.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clapham Junction Medical Practice | 0.2 km | 89% |
| The Falcon Road Medical Centre | 0.4 km | 84% |
| Battersea Rise Group Practice | 0.7 km | 74% |
| Chatfield Health Care | 0.8 km | 81% |
| Haider Practice | 0.8 km | 83% |
- Begg Practice - St John's Hill Surgery (84% overall experience good)
- Bolingbroke Medical Centre (91% overall experience good)
- Chatfield Health Care (81% overall experience good)
- Clapham Junction Medical Practice (89% overall experience good)
- The Falcon Road Medical Centre (84% overall experience good)
How do patients rate The Junction Health Centre?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of The Junction Health Centre as good, above the England figure of 77%. 95% found it easy to get through by phone.
How many patients are registered at The Junction Health Centre?
7,734 patients were registered in September 2026, down 9.9% on a year earlier.
What is The Junction Health Centre's CQC rating?
Good overall, published in January 2022.
How many GPs does The Junction Health Centre have?
2.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,053 patients per GP against 2,171 across England.
Are appointments at The Junction Health Centre face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Junction Health Centre's phone number?
0300 130 3333.