The Falcon Road Medical Centre, London: patient reviews and CQC rating
The Falcon Road Medical Centre is a GP practice in London with 12,055 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 7.3 full-time-equivalent qualified GPs, or 1,653 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Falcon Road Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 81%, above the England figure of 69%. Its weakest is the share who said their needs were met at their last appointment: 81%, below the England figure of 90%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 200th of the 648 practices in London with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (72%). 94 patients answered the survey (response rate 12%).
| Survey question | The Falcon Road Medical Centre | South West London | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 55% | 64% | 57% |
| Easy to contact via the website | 64% | 64% | 58% |
| Easy to contact via the NHS App | 56% | 57% | 54% |
| Reception team helpful | 86% | 87% | 85% |
| Last contact good | 66% | 77% | 73% |
| Wait for appointment about right | 81% | 71% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 81% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 69 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Falcon Road Medical Centre is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,055 patients were registered at The Falcon Road Medical Centre in September 2026, up 3.4% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 7.3 full-time-equivalent qualified GPs, there are 1,653 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 1.3 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 7.5 |
| August 2024 | 6.5 | 8.6 |
| August 2025 | 7.4 | 9.4 |
| August 2026 | 7.3 | 9.4 |
From June 2026 to August 2026 the practice recorded 3,039 appointments a month, or 252 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 50% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Falcon Road Medical Centre | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 252 | 434 | 510 |
| Face to face | 54% | 58% | 63% |
| Same day as booked | 50% | 46% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), chronic kidney disease (1.2% against 4.6%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 19.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.3% | 14.3% |
| High blood pressure | All ages | 7.9% | 15.2% |
| Diabetes | 17+ yrs | 5.2% | 7.9% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Chronic kidney disease | 18+ yrs | 1.2% | 4.6% |
| Coronary heart disease | All ages | 1.2% | 3.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| COPD | All ages | 0.7% | 1.9% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.9% | 74.9% |
The Falcon Road Medical Centre, 47 Falcon Road, Battersea, London, SW11 2PH. Phone: 020 7228 3399. Website: www.falconroaddoctors.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clapham Junction Medical Practice | 0.4 km | 89% |
| The Junction Health Centre | 0.4 km | 90% |
| Bridge Lane Group Practice | 0.6 km | 92% |
| Chatfield Health Care | 0.8 km | 81% |
| Lavender Hill Group Practice | 1.0 km | 90% |
- Begg Practice - St John's Hill Surgery (84% overall experience good)
- Bolingbroke Medical Centre (91% overall experience good)
- Chatfield Health Care (81% overall experience good)
- Clapham Junction Medical Practice (89% overall experience good)
- The Junction Health Centre (90% overall experience good)
How do patients rate The Falcon Road Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of The Falcon Road Medical Centre as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at The Falcon Road Medical Centre?
12,055 patients were registered in September 2026, up 3.4% on a year earlier.
What is The Falcon Road Medical Centre's CQC rating?
Good overall, published in December 2016.
How many GPs does The Falcon Road Medical Centre have?
7.3 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,653 patients per GP against 2,171 across England.
Are appointments at The Falcon Road Medical Centre face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Falcon Road Medical Centre's phone number?
020 7228 3399.