Bridge Lane Group Practice, London: patient reviews and CQC rating
Bridge Lane Group Practice is a GP practice in London with 13,293 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 9.9 full-time-equivalent qualified GPs, or 1,338 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bridge Lane Group Practice
Its best result against England is the share who said the wait for their last appointment was about right: 93%, above the England figure of 69%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 30th of the 648 practices in London with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (86%). 103 patients answered the survey (response rate 19%).
| Survey question | Bridge Lane Group Practice | South West London | England |
|---|---|---|---|
| Overall experience good | 92% | 81% | 77% |
| Easy to contact by phone | 69% | 64% | 57% |
| Easy to contact via the website | 76% | 64% | 58% |
| Easy to contact via the NHS App | 76% | 57% | 54% |
| Reception team helpful | 95% | 87% | 85% |
| Last contact good | 89% | 77% | 73% |
| Wait for appointment about right | 93% | 71% | 69% |
| Listened to well | 97% | 88% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 219 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bridge Lane Group Practice is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,293 patients were registered at Bridge Lane Group Practice in September 2026, down 5.8% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 9.9 full-time-equivalent qualified GPs, there are 1,338 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 3.2 nurses and 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 7.3 |
| August 2024 | 6.9 | 10.5 |
| August 2025 | 7.6 | 10.6 |
| August 2026 | 9.9 | 14.8 |
From June 2026 to August 2026 the practice recorded 5,331 appointments a month, or 401 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 41% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Bridge Lane Group Practice | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 401 | 434 | 510 |
| Face to face | 62% | 58% | 63% |
| Same day as booked | 41% | 46% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.6% against 1.2%). It has a lower share for heart failure (0.6% against 1.1%), diabetes (4.4% against 7.9%) and coronary heart disease (1.9% against 3.0%). The practice's patients live in areas with an average deprivation score of 15.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.3% | 15.2% |
| Depression | 18+ yrs | 10.0% | 14.3% |
| Diabetes | 17+ yrs | 4.4% | 7.9% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Osteoporosis | 50+ yrs | 2.6% | 1.2% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| COPD | All ages | 1.3% | 1.9% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.0% | 74.9% |
Bridge Lane Group Practice, 20 Bridge Lane,, Battersea, London, SW11 3AD. Phone: 020 3538 0882. Website: www.bridgelanegp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Falcon Road Medical Centre | 0.6 km | 84% |
| Battersea Fields Practice | 0.9 km | 75% |
| Clapham Junction Medical Practice | 1.0 km | 89% |
| The Junction Health Centre | 1.0 km | 90% |
| Lavender Hill Group Practice | 1.2 km | 90% |
- Battersea Fields Practice (75% overall experience good)
- Battersea Rise Group Practice (74% overall experience good)
- Lavender Hill Group Practice (90% overall experience good)
- Queenstown Road Medical Practice (83% overall experience good)
How do patients rate Bridge Lane Group Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Bridge Lane Group Practice as good, above the England figure of 77%. 69% found it easy to get through by phone.
How many patients are registered at Bridge Lane Group Practice?
13,293 patients were registered in September 2026, down 5.8% on a year earlier.
What is Bridge Lane Group Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does Bridge Lane Group Practice have?
9.9 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,338 patients per GP against 2,171 across England.
Are appointments at Bridge Lane Group Practice face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bridge Lane Group Practice's phone number?
020 3538 0882.