Battersea Fields Practice, London: patient reviews and CQC rating
Battersea Fields Practice is a GP practice in London with 14,711 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in December 2023. It has 7.8 full-time-equivalent qualified GPs, or 1,883 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Battersea Fields Practice
Its best result against England is the share who found it easy to contact the practice through its website: 62%, against 58% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 39%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 407th of the 648 practices in London with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (76%). 105 patients answered the survey (response rate 12%).
| Survey question | Battersea Fields Practice | South West London | England |
|---|---|---|---|
| Overall experience good | 75% | 81% | 77% |
| Easy to contact by phone | 52% | 64% | 57% |
| Easy to contact via the website | 62% | 64% | 58% |
| Easy to contact via the NHS App | 39% | 57% | 54% |
| Reception team helpful | 87% | 87% | 85% |
| Last contact good | 74% | 77% | 73% |
| Wait for appointment about right | 66% | 71% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 135 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Battersea Fields Practice is Good, published in December 2023. All 5 key questions are rated Good. It held the same rating in the report before (August 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,711 patients were registered at Battersea Fields Practice in September 2026, up 1.4% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 7.8 full-time-equivalent qualified GPs, there are 1,883 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 3.8 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.7 | 10.7 |
| August 2024 | 9.2 | 12.1 |
| August 2025 | 10.9 | 11.9 |
| August 2026 | 7.8 | 9.4 |
From June 2026 to August 2026 the practice recorded 7,407 appointments a month, or 504 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 57% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Battersea Fields Practice | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 504 | 434 | 510 |
| Face to face | 43% | 58% | 63% |
| Same day as booked | 57% | 46% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 10% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.3% against 1.2%), palliative or supportive care needs (1.4% against 0.6%) and dementia (1.1% against 0.8%). It has a lower share for atrial fibrillation (0.9% against 2.2%), coronary heart disease (1.4% against 3.0%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 19.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.4 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.5% | 14.3% |
| High blood pressure | All ages | 8.3% | 15.2% |
| Diabetes | 17+ yrs | 5.0% | 7.9% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Osteoporosis | 50+ yrs | 3.3% | 1.2% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Palliative care | All ages | 1.4% | 0.6% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| COPD | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.5% | 74.9% |
Battersea Fields Practice, 3 Austin Road, Battersea, London, SW11 5JP. Phone: 020 7627 7100. Website: www.batterseafieldspractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Queenstown Road Medical Practice | 0.8 km | 83% |
| Lavender Hill Group Practice | 0.9 km | 90% |
| Bridge Lane Group Practice | 0.9 km | 92% |
| The Falcon Road Medical Centre | 1.2 km | 84% |
| The Junction Health Centre | 1.5 km | 90% |
- Battersea Rise Group Practice (74% overall experience good)
- Bridge Lane Group Practice (92% overall experience good)
- Lavender Hill Group Practice (90% overall experience good)
- Queenstown Road Medical Practice (83% overall experience good)
How do patients rate Battersea Fields Practice?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Battersea Fields Practice as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Battersea Fields Practice?
14,711 patients were registered in September 2026, up 1.4% on a year earlier.
What is Battersea Fields Practice's CQC rating?
Good overall, published in December 2023.
How many GPs does Battersea Fields Practice have?
7.8 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,883 patients per GP against 2,171 across England.
Are appointments at Battersea Fields Practice face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Battersea Fields Practice's phone number?
020 7627 7100.