Clapham Junction Medical Practice, London: patient reviews and CQC rating
Clapham Junction Medical Practice is a GP practice in London with 2,318 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in December 2021. It has 1.1 full-time-equivalent qualified GPs, or 2,022 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Clapham Junction Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 50%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 66th of the 648 practices in London with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (98%). 98 patients answered the survey (response rate 13%).
| Survey question | Clapham Junction Medical Practice | South West London | England |
|---|---|---|---|
| Overall experience good | 89% | 81% | 77% |
| Easy to contact by phone | 90% | 64% | 57% |
| Easy to contact via the website | 58% | 64% | 58% |
| Easy to contact via the NHS App | 50% | 57% | 54% |
| Reception team helpful | 95% | 87% | 85% |
| Last contact good | 91% | 77% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 60 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Clapham Junction Medical Practice is Good, published in December 2021. One key question is rated differently: Safe Requires Improvement.
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,318 patients were registered at Clapham Junction Medical Practice in September 2026, down 5.9% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 2,022 patients per GP, close to the England figure of 2,171 and South West London's 2,060. The practice also has 0.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 0.8 | 0.8 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 895 appointments a month, or 386 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 49% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
78% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Clapham Junction Medical Practice | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 386 | 434 | 510 |
| Face to face | 52% | 58% | 63% |
| Same day as booked | 49% | 46% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a lower share of patients for atrial fibrillation (0.9% against 2.2%), COPD (1.0% against 1.9%) and coronary heart disease (1.8% against 3.0%). The practice's patients live in areas with an average deprivation score of 21.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.7 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% |
| Depression | 18+ yrs | 10.2% | 14.3% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 51.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.2% | 74.9% |
Clapham Junction Medical Practice, 7 Farrant House, Winstanley Road, London, SW11 2EJ. Phone: 020 7228 4172. Website: www.cjmp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Junction Health Centre | 0.2 km | 90% |
| The Falcon Road Medical Centre | 0.4 km | 84% |
| Chatfield Health Care | 0.6 km | 81% |
| Haider Practice | 0.8 km | 83% |
| Begg Practice - St John's Hill Surgery | 0.8 km | 84% |
- Begg Practice - St John's Hill Surgery (84% overall experience good)
- Bolingbroke Medical Centre (91% overall experience good)
- Chatfield Health Care (81% overall experience good)
- The Falcon Road Medical Centre (84% overall experience good)
- The Junction Health Centre (90% overall experience good)
How do patients rate Clapham Junction Medical Practice?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Clapham Junction Medical Practice as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Clapham Junction Medical Practice?
2,318 patients were registered in September 2026, down 5.9% on a year earlier.
What is Clapham Junction Medical Practice's CQC rating?
Good overall, published in December 2021.
How many GPs does Clapham Junction Medical Practice have?
1.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,022 patients per GP against 2,171 across England.
Are appointments at Clapham Junction Medical Practice face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Clapham Junction Medical Practice's phone number?
020 7228 4172.