Balham, Tooting & Furzedown PCN: primary care network practices and patient survey
Balham, Tooting & Furzedown PCN is a primary care network of 6 GP practices with 48,912 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,153 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Balham, Tooting & Furzedown PCN with survey results, the share of patients describing their overall experience as good ranges from 63% at Tooting South Medical Centre to 94% at Open Door Surgery, with a median of 86% (England: 77%). 4 are above England and 1 below by more than the survey's margin of error. Dr Naseem Akbar has the highest share finding it easy to get through by phone (85%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Open Door Surgery | 9,789 | 94% | 82% | Good | 3,138 |
| Dr Naseem Akbar | 349 | 88% | 85% | Good | 349 |
| The Greyswood Practice | 10,165 | 87% | 75% | Good | 2,177 |
| Streatham Park Surgery | 4,226 | 85% | 68% | Good | 1,415 |
| Bedford Hill Family Practice | 14,148 | 81% | 60% | Good | 2,055 |
| Tooting South Medical Centre | 10,235 | 63% | 43% | Good | 2,525 |
Results for the network as a whole, from 612 responses, against South West London and England.
| Survey question | Balham, Tooting & Furzedown PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 82% | 81% | 77% |
| Easy to contact by phone | 66% | 64% | 57% |
| Easy to contact via the website | 68% | 64% | 58% |
| Easy to contact via the NHS App | 63% | 57% | 54% |
| Reception team helpful | 87% | 87% | 85% |
| Last contact good | 77% | 77% | 73% |
| Wait for appointment about right | 72% | 71% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
There are 2,153 registered patients per full-time-equivalent qualified GP in Balham, Tooting & Furzedown PCN, close to England's 2,171 and South West London's 2,060. Practices recorded 511 appointments a month per 1,000 patients (England: 510), 60% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
13% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.0% over the year (England: shrank 1.1%).
| Measure | Balham, Tooting & Furzedown PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 2,153 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 511 | 434 | 510 |
| Face-to-face appointments | 60% | 58% | 63% |
| Same day as booked | 48% | 46% | 45% |
| Did not attend | 7% | 6% | 4% |
| Patients aged 65 or over | 13% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Balham, Tooting & Furzedown PCN is serious mental illness (1.2% against 1.0%), and the furthest below is atrial fibrillation (1.1% against 2.2%).
| Condition register | Age group | Balham, Tooting & Furzedown PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.6% | 15.2% | 6,406 |
| Depression | 18+ yrs | 9.1% | 14.3% | 3,864 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 3,537 |
| Asthma | 6+ yrs | 4.8% | 6.6% | 2,307 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 1,836 |
| Cancer | All ages | 2.9% | 3.8% | 1,472 |
| Coronary heart disease | All ages | 2.0% | 3.0% | 1,018 |
| Serious mental illness | All ages | 1.2% | 1.0% | 617 |
| Atrial fibrillation | All ages | 1.1% | 2.2% | 556 |
| COPD | All ages | 1.1% | 1.9% | 541 |
| Stroke and TIA | All ages | 1.1% | 1.9% | 540 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 122 |
| Heart failure | All ages | 0.8% | 1.1% | 405 |
| Learning disability | All ages | 0.6% | 0.6% | 313 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 228 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 233 |
| Dementia | All ages | 0.5% | 0.8% | 247 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 188 |
| Palliative care | All ages | 0.3% | 0.6% | 141 |
- Battersea PCN (5 practices)
- Brocklebank PCN (3 practices)
- Nightingale PCN (3 practices)
- Prime Wandsworth PCN (4 practices)
- Wandle PCN (5 practices)
- Wandsworth PCN (6 practices)
- West Wandsworth PCN (4 practices)
Which practices are in Balham, Tooting & Furzedown PCN?
Bedford Hill Family Practice, Dr Naseem Akbar, Open Door Surgery, Streatham Park Surgery, The Greyswood Practice and Tooting South Medical Centre.
How do patients rate Balham, Tooting & Furzedown PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Balham, Tooting & Furzedown PCN cover?
48,912 registered patients across 6 practices in September 2026.
How many patients per GP does Balham, Tooting & Furzedown PCN have?
2,153 per full-time-equivalent qualified GP, against 2,171 across England.