The Greyswood Practice, London: patient reviews and CQC rating
The Greyswood Practice is a GP practice in London with 10,165 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in October 2023. It has 4.7 full-time-equivalent qualified GPs, or 2,177 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Greyswood Practice
Its best result against England is the share who found it easy to contact the practice through its website: 79%, above the England figure of 58%. Its weakest is the share who said their needs were met at their last appointment: 86%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 117th of the 648 practices in London with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (89%). 111 patients answered the survey (response rate 25%).
| Survey question | The Greyswood Practice | South West London | England |
|---|---|---|---|
| Overall experience good | 87% | 81% | 77% |
| Easy to contact by phone | 75% | 64% | 57% |
| Easy to contact via the website | 79% | 64% | 58% |
| Easy to contact via the NHS App | 72% | 57% | 54% |
| Reception team helpful | 94% | 87% | 85% |
| Last contact good | 81% | 77% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 161 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Greyswood Practice is Good, published in October 2023. All 5 key questions are rated Good. It held the same rating in the report before (July 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,165 patients were registered at The Greyswood Practice in September 2026, down 4.0% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 2,177 patients per GP, close to the England figure of 2,171 and South West London's 2,060. The practice also has 2.1 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 6.0 |
| August 2024 | 4.9 | 6.0 |
| August 2025 | 4.4 | 5.5 |
| August 2026 | 4.7 | 4.7 |
From June 2026 to August 2026 the practice recorded 6,431 appointments a month, or 633 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 57% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
75% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Greyswood Practice | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 633 | 434 | 510 |
| Face to face | 47% | 58% | 63% |
| Same day as booked | 57% | 46% | 45% |
| More than 28 days after booking | 4% | 3% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.4% against 1.2%), COPD (0.8% against 1.9%) and atrial fibrillation (1.3% against 2.2%). The practice's patients live in areas with an average deprivation score of 17.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.3% | 15.2% |
| Depression | 18+ yrs | 9.5% | 14.3% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| COPD | All ages | 0.8% | 1.9% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.1% | 74.9% |
The Greyswood Practice, 66 Eastwood Street, London, SW16 6PX. Phone: 020 8769 0845. Website: www.greyswood.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Streatham Park Surgery | 0.6 km | 85% |
| The Vale Surgery | 0.6 km | 60% |
| Tooting South Medical Centre | 1.2 km | 63% |
| Streatham Common Practice | 1.3 km | 76% |
| Figges Marsh Surgery | 1.5 km | 90% |
- Bedford Hill Family Practice (81% overall experience good)
- Dr Naseem Akbar (88% overall experience good)
- Open Door Surgery (94% overall experience good)
- Streatham Park Surgery (85% overall experience good)
- Tooting South Medical Centre (63% overall experience good)
How do patients rate The Greyswood Practice?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of The Greyswood Practice as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at The Greyswood Practice?
10,165 patients were registered in September 2026, down 4.0% on a year earlier.
What is The Greyswood Practice's CQC rating?
Good overall, published in October 2023.
How many GPs does The Greyswood Practice have?
4.7 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,177 patients per GP against 2,171 across England.
Are appointments at The Greyswood Practice face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Greyswood Practice's phone number?
020 8769 0845.