Dr Naseem Akbar, London: patient reviews and CQC rating
Dr Naseem Akbar is a GP practice in London with 349 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 1.0 full-time-equivalent qualified GPs, or 349 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Naseem Akbar
Its best result against England is the share who found it easy to get through to the practice by phone: 85%, above the England figure of 57%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 89%, against 87% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 92nd of the 648 practices in London with 50 or more responses. 85% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (86%). 83 patients answered the survey (response rate 17%).
| Survey question | Dr Naseem Akbar | South West London | England |
|---|---|---|---|
| Overall experience good | 88% | 81% | 77% |
| Easy to contact by phone | 85% | 64% | 57% |
| Easy to contact via the website | 66% | 64% | 58% |
| Easy to contact via the NHS App | 76% | 57% | 54% |
| Reception team helpful | 97% | 87% | 85% |
| Last contact good | 85% | 77% | 73% |
| Wait for appointment about right | 82% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for Dr Naseem Akbar is Good, published in April 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
349 patients were registered at Dr Naseem Akbar in September 2026, down 72.0% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 349 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 0.1 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 430 appointments a month, or 1,233 per 1,000 registered patients (England: 510). 29% were face to face (England: 63%). 48% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
78% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Dr Naseem Akbar | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 1,233 | 434 | 510 |
| Face to face | 29% | 58% | 63% |
| Same day as booked | 48% | 46% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.4% against 0.6%) and diabetes (11.7% against 7.9%). It has a lower share for depression (5.1% against 14.3%) and chronic kidney disease (2.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 15.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.4 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% |
| Diabetes | 17+ yrs | 11.7% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Depression | 18+ yrs | 5.1% | 14.3% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 3.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Rheumatoid arthritis | 16+ yrs | 1.7% | 0.8% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Learning disability | All ages | 1.4% | 0.6% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| COPD | All ages | 0.9% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 44.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.0% | 74.9% |
Dr Naseem Akbar, 120-124 Bedford Hill, London, SW12 9HS. Phone: 020 8673 8268.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bedford Hill Family Practice | 0.0 km | 81% |
| Balham Park Surgery | 0.5 km | 90% |
| Open Door Surgery | 0.5 km | 94% |
| Tooting Bec Surgery | 0.9 km | 67% |
| The Nightingale Practice | 1.2 km | – |
- Bedford Hill Family Practice (81% overall experience good)
- Open Door Surgery (94% overall experience good)
- Streatham Park Surgery (85% overall experience good)
- The Greyswood Practice (87% overall experience good)
- Tooting South Medical Centre (63% overall experience good)
How do patients rate Dr Naseem Akbar?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Dr Naseem Akbar as good, above the England figure of 77%. 85% found it easy to get through by phone.
How many patients are registered at Dr Naseem Akbar?
349 patients were registered in September 2026, down 72.0% on a year earlier.
What is Dr Naseem Akbar's CQC rating?
Good overall, published in April 2017.
How many GPs does Dr Naseem Akbar have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 349 patients per GP against 2,171 across England.
Are appointments at Dr Naseem Akbar face to face?
29% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Naseem Akbar's phone number?
020 8673 8268.