Nightingale PCN: primary care network practices and patient survey
Nightingale PCN is a primary care network of 3 GP practices with 33,020 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,766 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Nightingale PCN with survey results, the share of patients describing their overall experience as good ranges from 78% at Thurleigh Road Practice to 90% at Balham Park Surgery, with a median of 84% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Balham Park Surgery has the highest share finding it easy to get through by phone (82%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Balham Park Surgery | 19,699 | 90% | 82% | Good | 1,388 |
| Thurleigh Road Practice | 13,245 | 78% | 55% | Good | 3,639 |
| The Nightingale Practice | 76 | – | – | Good | 88 |
Results for the network as a whole, from 227 responses, against South West London and England.
| Survey question | Nightingale PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 85% | 81% | 77% |
| Easy to contact by phone | 71% | 64% | 57% |
| Easy to contact via the website | 78% | 64% | 58% |
| Easy to contact via the NHS App | 66% | 57% | 54% |
| Reception team helpful | 86% | 87% | 85% |
| Last contact good | 80% | 77% | 73% |
| Wait for appointment about right | 73% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
There are 1,766 registered patients per full-time-equivalent qualified GP in Nightingale PCN, fewer than England's 2,171 and South West London's 2,060. Practices recorded 427 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.6% over the year (England: shrank 1.1%).
| Measure | Nightingale PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 1,766 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 427 | 434 | 510 |
| Face-to-face appointments | 69% | 58% | 63% |
| Same day as booked | 42% | 46% | 45% |
| Did not attend | 4% | 6% | 4% |
| Patients aged 65 or over | 11% | 14% | 19% |
Relative to England, the register furthest below England's rate at practices in Nightingale PCN is peripheral arterial disease (0.2% against 0.6%).
| Condition register | Age group | Nightingale PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 11.9% | 14.3% | 3,243 |
| High blood pressure | All ages | 7.5% | 15.2% | 2,528 |
| Asthma | 6+ yrs | 4.9% | 6.6% | 1,540 |
| Cancer | All ages | 3.2% | 3.8% | 1,083 |
| Diabetes | 17+ yrs | 3.0% | 7.9% | 820 |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% | 598 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 108 |
| Coronary heart disease | All ages | 1.2% | 3.0% | 414 |
| Atrial fibrillation | All ages | 1.2% | 2.2% | 407 |
| Serious mental illness | All ages | 1.0% | 1.0% | 320 |
| Stroke and TIA | All ages | 0.8% | 1.9% | 269 |
| COPD | All ages | 0.6% | 1.9% | 214 |
| Palliative care | All ages | 0.6% | 0.6% | 189 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 143 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 122 |
| Heart failure | All ages | 0.4% | 1.1% | 143 |
| Dementia | All ages | 0.4% | 0.8% | 129 |
| Learning disability | All ages | 0.3% | 0.6% | 113 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 59 |
- Balham, Tooting & Furzedown PCN (6 practices)
- Battersea PCN (5 practices)
- Brocklebank PCN (3 practices)
- Prime Wandsworth PCN (4 practices)
- Wandle PCN (5 practices)
- Wandsworth PCN (6 practices)
- West Wandsworth PCN (4 practices)
Which practices are in Nightingale PCN?
Balham Park Surgery, The Nightingale Practice and Thurleigh Road Practice.
How do patients rate Nightingale PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Nightingale PCN cover?
33,020 registered patients across 3 practices in September 2026.
How many patients per GP does Nightingale PCN have?
1,766 per full-time-equivalent qualified GP, against 2,171 across England.