Mayfield Surgery, London: patient reviews and CQC rating
Mayfield Surgery is a GP practice in London with 6,289 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 4.2 full-time-equivalent qualified GPs, or 1,483 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mayfield Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 92%, against 87% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 201st of the 648 practices in London with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (83%). 103 patients answered the survey (response rate 15%).
| Survey question | Mayfield Surgery | South West London | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 69% | 64% | 57% |
| Easy to contact via the website | 76% | 64% | 58% |
| Easy to contact via the NHS App | 66% | 57% | 54% |
| Reception team helpful | 95% | 87% | 85% |
| Last contact good | 82% | 77% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 136 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mayfield Surgery is Good, published in June 2017. All 5 key questions are rated Good. It held the same rating in the report before (December 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,289 patients were registered at Mayfield Surgery in September 2026, down 6.9% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,483 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 0.6 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 7.8 |
| August 2024 | 3.4 | 4.5 |
| August 2025 | 3.4 | 4.3 |
| August 2026 | 4.2 | 5.9 |
From June 2026 to August 2026 the practice recorded 3,244 appointments a month, or 516 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 48% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
73% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Mayfield Surgery | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 516 | 434 | 510 |
| Face to face | 74% | 58% | 63% |
| Same day as booked | 48% | 46% | 45% |
| More than 28 days after booking | 4% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%). It has a lower share for atrial fibrillation (1.2% against 2.2%), heart failure (0.6% against 1.1%) and coronary heart disease (1.8% against 3.0%). The practice's patients live in areas with an average deprivation score of 25.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.8 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.6% | 14.3% |
| High blood pressure | All ages | 11.9% | 15.2% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 2.9% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| COPD | All ages | 1.8% | 1.9% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Dementia | All ages | 0.8% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.4% | 74.9% |
Mayfield Surgery, 246 Roehampton Lane, Roehampton, London, SW15 4AA. Phone: 020 8780 5770. Website: www.mayfieldsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Alton Practice | 0.2 km | 89% |
| The Roehampton Surgery | 0.5 km | 76% |
| Danebury Avenue Surgery | 0.9 km | 80% |
| Chartfield Surgery | 1.2 km | 85% |
| Tudor Lodge Health Centre | 1.3 km | 79% |
- Chartfield Surgery (85% overall experience good)
- Heathbridge Practice (91% overall experience good)
- Tudor Lodge Health Centre (79% overall experience good)
How do patients rate Mayfield Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Mayfield Surgery as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Mayfield Surgery?
6,289 patients were registered in September 2026, down 6.9% on a year earlier.
What is Mayfield Surgery's CQC rating?
Good overall, published in June 2017.
How many GPs does Mayfield Surgery have?
4.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,483 patients per GP against 2,171 across England.
Are appointments at Mayfield Surgery face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mayfield Surgery's phone number?
020 8780 5770.