North West Merton PCN: primary care network practices and patient survey
North West Merton PCN is a primary care network of 4 GP practices with 34,673 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,963 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in North West Merton PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Alexandra Surgery to 88% at Wimbledon Village Surgery, with a median of 83% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Vineyard Hill Surgery has the highest share finding it easy to get through by phone (81%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Wimbledon Village Surgery | 12,978 | 88% | 71% | Good | 1,828 |
| Vineyard Hill Surgery | 5,794 | 88% | 81% | Good | 1,711 |
| Wimbledon Medical Practice | 10,809 | 79% | 66% | Good | 2,209 |
| Alexandra Surgery | 5,092 | 75% | 63% | Good | 2,233 |
Results for the network as a whole, from 455 responses, against South West London and England.
| Survey question | North West Merton PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 83% | 81% | 77% |
| Easy to contact by phone | 70% | 64% | 57% |
| Easy to contact via the website | 63% | 64% | 58% |
| Easy to contact via the NHS App | 61% | 57% | 54% |
| Reception team helpful | 83% | 87% | 85% |
| Last contact good | 80% | 77% | 73% |
| Wait for appointment about right | 75% | 71% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
There are 1,963 registered patients per full-time-equivalent qualified GP in North West Merton PCN, close to England's 2,171 and South West London's 2,060. Practices recorded 369 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.8% over the year (England: shrank 1.1%).
| Measure | North West Merton PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 1,963 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 369 | 434 | 510 |
| Face-to-face appointments | 66% | 58% | 63% |
| Same day as booked | 39% | 46% | 45% |
| Did not attend | 5% | 6% | 4% |
| Patients aged 65 or over | 15% | 14% | 19% |
Relative to England, the register furthest below England's rate at practices in North West Merton PCN is learning disability (0.1% against 0.6%).
| Condition register | Age group | North West Merton PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 9.6% | 14.3% | 2,826 |
| High blood pressure | All ages | 8.5% | 15.2% | 3,052 |
| Asthma | 6+ yrs | 4.0% | 6.6% | 1,363 |
| Diabetes | 17+ yrs | 3.8% | 7.9% | 1,129 |
| Cancer | All ages | 3.5% | 3.8% | 1,248 |
| Coronary heart disease | All ages | 1.6% | 3.0% | 573 |
| Chronic kidney disease | 18+ yrs | 1.5% | 4.6% | 456 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 543 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 370 |
| Serious mental illness | All ages | 0.7% | 1.0% | 266 |
| COPD | All ages | 0.7% | 1.9% | 254 |
| Dementia | All ages | 0.6% | 0.8% | 228 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 65 |
| Heart failure | All ages | 0.5% | 1.1% | 185 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 142 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 125 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 78 |
| Palliative care | All ages | 0.2% | 0.6% | 72 |
| Learning disability | All ages | 0.1% | 0.6% | 54 |
- Carshalton PCN (7 practices)
- East Merton PCN (3 practices)
- Morden Plus Health Partners PCN (5 practices)
- New Malden & Worcester Park PCN (5 practices)
- North Merton PCN (5 practices)
- South West Merton PCN (2 practices)
- West Merton PCN (2 practices)
Which practices are in North West Merton PCN?
Alexandra Surgery, Vineyard Hill Surgery, Wimbledon Medical Practice and Wimbledon Village Surgery.
How do patients rate North West Merton PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does North West Merton PCN cover?
34,673 registered patients across 4 practices in September 2026.
How many patients per GP does North West Merton PCN have?
1,963 per full-time-equivalent qualified GP, against 2,171 across England.