Alexandra Surgery, London: patient reviews and CQC rating
Alexandra Surgery is a GP practice in London with 5,092 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 2.3 full-time-equivalent qualified GPs, or 2,233 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Alexandra Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 61%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 57%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 417th of the 648 practices in London with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (84%). 105 patients answered the survey (response rate 14%).
| Survey question | Alexandra Surgery | South West London | England |
|---|---|---|---|
| Overall experience good | 75% | 81% | 77% |
| Easy to contact by phone | 63% | 64% | 57% |
| Easy to contact via the website | 58% | 64% | 58% |
| Easy to contact via the NHS App | 61% | 57% | 54% |
| Reception team helpful | 85% | 87% | 85% |
| Last contact good | 67% | 77% | 73% |
| Wait for appointment about right | 57% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 100 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Alexandra Surgery is Good, published in March 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (February 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,092 patients were registered at Alexandra Surgery in September 2026, down 9.7% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,233 patients per GP, close to the England figure of 2,171 and South West London's 2,060. The practice also has 0.9 nurses and 0.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 2,455 appointments a month, or 482 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 49% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Alexandra Surgery | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 482 | 434 | 510 |
| Face to face | 77% | 58% | 63% |
| Same day as booked | 49% | 46% | 45% |
| More than 28 days after booking | 4% | 3% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), dementia (0.2% against 0.8%) and osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 11.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 9.6% | 15.2% |
| Depression | 18+ yrs | 8.1% | 14.3% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.3% | 4.6% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| COPD | All ages | 0.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.3% | 74.9% |
Alexandra Surgery, 39 Alexandra Road, Wimbledon, London, SW19 7JZ. Phone: 020 8946 7578. Website: www.alexandra.gpsurgery.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Francis Grove Surgery | 0.4 km | 86% |
| Wimbledon Medical Practice | 0.8 km | 79% |
| Wimbledon Village Surgery | 1.0 km | 88% |
| Vineyard Hill Surgery | 1.0 km | 88% |
| The Nelson Medical Practice | 1.5 km | 77% |
- Vineyard Hill Surgery (88% overall experience good)
- Wimbledon Medical Practice (79% overall experience good)
- Wimbledon Village Surgery (88% overall experience good)
How do patients rate Alexandra Surgery?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Alexandra Surgery as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at Alexandra Surgery?
5,092 patients were registered in September 2026, down 9.7% on a year earlier.
What is Alexandra Surgery's CQC rating?
Good overall, published in March 2019.
How many GPs does Alexandra Surgery have?
2.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,233 patients per GP against 2,171 across England.
Are appointments at Alexandra Surgery face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Alexandra Surgery's phone number?
020 8946 7578.