Vineyard Hill Surgery, London: patient reviews and CQC rating
Vineyard Hill Surgery is a GP practice in London with 5,794 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 3.4 full-time-equivalent qualified GPs, or 1,711 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Vineyard Hill Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 57%, against 54% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 98th of the 648 practices in London with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (81%). 123 patients answered the survey (response rate 19%).
| Survey question | Vineyard Hill Surgery | South West London | England |
|---|---|---|---|
| Overall experience good | 88% | 81% | 77% |
| Easy to contact by phone | 81% | 64% | 57% |
| Easy to contact via the website | 69% | 64% | 58% |
| Easy to contact via the NHS App | 57% | 57% | 54% |
| Reception team helpful | 97% | 87% | 85% |
| Last contact good | 87% | 77% | 73% |
| Wait for appointment about right | 78% | 71% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 152 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Vineyard Hill Surgery is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,794 patients were registered at Vineyard Hill Surgery in September 2026, down 3.0% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 1,711 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 3.4 | 3.4 |
From June 2026 to August 2026 the practice recorded 1,827 appointments a month, or 315 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 28% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Vineyard Hill Surgery | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 315 | 434 | 510 |
| Face to face | 65% | 58% | 63% |
| Same day as booked | 28% | 46% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.1% against 0.6%), dementia (0.1% against 0.8%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 9.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.4 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 8.0% | 14.3% |
| High blood pressure | All ages | 6.1% | 15.2% |
| Asthma | 6+ yrs | 3.9% | 6.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Diabetes | 17+ yrs | 2.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Stroke and TIA | All ages | 0.5% | 1.9% |
| COPD | All ages | 0.4% | 1.9% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Heart failure | All ages | 0.2% | 1.1% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Dementia | All ages | 0.1% | 0.8% |
| Learning disability | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.0% | 74.9% |
Vineyard Hill Surgery, 67 Vineyard Hill Road, Wimbledon Park, London, SW19 7JL. Phone: 020 8947 2579. Website: www.vineyardhillsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Elborough Street Surgery | 1.0 km | 85% |
| Alexandra Surgery | 1.0 km | 75% |
| Southfields Group Practice | 1.1 km | 87% |
| Earlsfield Practice | 1.2 km | 85% |
| Francis Grove Surgery | 1.4 km | 86% |
- Alexandra Surgery (75% overall experience good)
- Wimbledon Medical Practice (79% overall experience good)
- Wimbledon Village Surgery (88% overall experience good)
How do patients rate Vineyard Hill Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Vineyard Hill Surgery as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at Vineyard Hill Surgery?
5,794 patients were registered in September 2026, down 3.0% on a year earlier.
What is Vineyard Hill Surgery's CQC rating?
Good overall, published in March 2017.
How many GPs does Vineyard Hill Surgery have?
3.4 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,711 patients per GP against 2,171 across England.
Are appointments at Vineyard Hill Surgery face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Vineyard Hill Surgery's phone number?
020 8947 2579.