Elborough Street Surgery, London: patient reviews and CQC rating
Elborough Street Surgery is a GP practice in London with 7,845 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 3.7 full-time-equivalent qualified GPs, or 2,132 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Elborough Street Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 83%, above the England figure of 58%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 166th of the 648 practices in London with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (88%). 85 patients answered the survey (response rate 21%).
| Survey question | Elborough Street Surgery | South West London | England |
|---|---|---|---|
| Overall experience good | 85% | 81% | 77% |
| Easy to contact by phone | 72% | 64% | 57% |
| Easy to contact via the website | 83% | 64% | 58% |
| Easy to contact via the NHS App | 65% | 57% | 54% |
| Reception team helpful | 91% | 87% | 85% |
| Last contact good | 89% | 77% | 73% |
| Wait for appointment about right | 82% | 71% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 68 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Elborough Street Surgery is Good, published in July 2017. All 5 key questions are rated Good. It held the same rating in the report before (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,845 patients were registered at Elborough Street Surgery in September 2026, down 4.4% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 2,132 patients per GP, close to the England figure of 2,171 and South West London's 2,060. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 5.3 |
| August 2024 | 3.9 | 5.5 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 3.7 | 4.5 |
From June 2026 to August 2026 the practice recorded 2,717 appointments a month, or 346 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 42% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Elborough Street Surgery | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 346 | 434 | 510 |
| Face to face | 54% | 58% | 63% |
| Same day as booked | 42% | 46% | 45% |
| More than 28 days after booking | 4% | 3% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.1% against 0.6%), COPD (0.5% against 1.9%) and heart failure (0.3% against 1.1%). The practice's patients live in areas with an average deprivation score of 8.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.3 years for women and 82.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 9.3% | 14.3% |
| High blood pressure | All ages | 7.1% | 15.2% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Diabetes | 17+ yrs | 2.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Coronary heart disease | All ages | 0.9% | 3.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| COPD | All ages | 0.5% | 1.9% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
Elborough Street Surgery, 81 Elborough Street, Wandsworth, London, SW18 5DS. Phone: 020 8874 7113. Website: www.elboroughstreetsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Southfields Group Practice | 0.2 km | 87% |
| Earlsfield Practice | 1.0 km | 85% |
| Vineyard Hill Surgery | 1.0 km | 88% |
| Brocklebank Group Practice | 1.2 km | 81% |
| St Paul's Cottage Surgery | 1.2 km | 82% |
- Earlsfield Practice (85% overall experience good)
- Southfields Group Practice (87% overall experience good)
- Triangle Surgery (71% overall experience good)
- Wandsworth Medical Centre (74% overall experience good)
How do patients rate Elborough Street Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Elborough Street Surgery as good, against 77% across England. 72% found it easy to get through by phone.
How many patients are registered at Elborough Street Surgery?
7,845 patients were registered in September 2026, down 4.4% on a year earlier.
What is Elborough Street Surgery's CQC rating?
Good overall, published in July 2017.
How many GPs does Elborough Street Surgery have?
3.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,132 patients per GP against 2,171 across England.
Are appointments at Elborough Street Surgery face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Elborough Street Surgery's phone number?
020 8874 7113.