The Groves Medical Centre: GP practices, ratings and patient survey
The Groves Medical Centre is registered with the Care Quality Commission as the provider of 4 GP practices, with 35,529 registered patients between them (September 2026). Their CQC ratings: 3 Good and 1 Inadequate. Across the 4 practices in The Groves Medical Centre with survey results, the share of patients describing their overall experience as good ranges from 72% at The Groves Medical Centre to 88% at Vineyard Hill Surgery, with a median of 80% (England: 77%).
Table of Contents
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Vineyard Hill Surgery | 5,794 | 88% | 81% | Good | 1,711 |
| The Groves Hinchley Wood | 6,106 | 83% | 72% | Good | 1,885 |
| The Vineyard Surgery | 7,332 | 76% | 69% | Good | 1,617 |
| The Groves Medical Centre | 16,297 | 72% | 37% | Inadequate | 1,342 |
There are 1,524 registered patients per full-time-equivalent qualified GP in The Groves Medical Centre's practices, fewer than England's 2,171. Practices recorded 374 appointments a month per 1,000 patients (England: 510), 59% of them face to face. 34% of appointments took place on the day they were booked (England: 45%).
16% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.6% over the year (England: shrank 1.1%).
| Measure | The Groves Medical Centre's practices | England |
|---|---|---|
| Patients per qualified GP | 1,524 | 2,171 |
| Appointments per 1,000 patients a month | 374 | 510 |
| Face-to-face appointments | 59% | 63% |
| Same day as booked | 34% | 45% |
| Did not attend | 5% | 4% |
| Patients aged 65 or over | 16% | 19% |
- Ashdown Forest Health Centre (2 practices)
- Integrated Care 24 (3 practices)
- Modality Partnership (24 practices)
- Practice Plus Group Primary Care Limited (2 practices)
- Sussex Primary Care Ltd (6 practices)
- Sydenham House Medical Group (3 practices)
- The Practice Surgeries Limited (16 practices)
- Vita Healthcare - Grove Road Surgery (4 practices)
Which GP practices does The Groves Medical Centre run?
The Groves Hinchley Wood (Esher), The Groves Medical Centre (New Malden), The Vineyard Surgery (Richmond) and Vineyard Hill Surgery (London).
How many patients are registered with The Groves Medical Centre's practices?
35,529 across 4 practices in September 2026.
What are The Groves Medical Centre's CQC ratings?
3 practices rated Good and 1 practice rated Inadequate.
How many patients per GP do The Groves Medical Centre's practices have?
1,524 per full-time-equivalent qualified GP, against 2,171 across England.
How do patients rate The Groves Medical Centre's practices?
Vineyard Hill Surgery 88%, The Groves Hinchley Wood 83%, The Vineyard Surgery 76% and The Groves Medical Centre 72% of patients described their overall experience as good (England: 77%).