Keston Moorings & Parkside PCN: primary care network practices and patient survey
Keston Moorings & Parkside PCN is a primary care network of 3 GP practices with 53,670 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,303 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Keston Moorings & Parkside PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Keston Medical Practice to 80% at Parkside Group Practice, with a median of 69% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Parkside Group Practice has the highest share finding it easy to get through by phone (50%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Parkside Group Practice | 13,459 | 80% | 50% | Good | 2,068 |
| Portland Medical Centre | 15,179 | 69% | 48% | Good | 2,240 |
| Keston Medical Practice | 25,032 | 67% | 29% | Good | 2,498 |
Results for the network as a whole, from 329 responses, against South West London and England.
| Survey question | Keston Moorings & Parkside PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 71% | 81% | 77% |
| Easy to contact by phone | 41% | 64% | 57% |
| Easy to contact via the website | 60% | 64% | 58% |
| Easy to contact via the NHS App | 46% | 57% | 54% |
| Reception team helpful | 80% | 87% | 85% |
| Last contact good | 68% | 77% | 73% |
| Wait for appointment about right | 64% | 71% | 69% |
| Listened to well | 81% | 88% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
There are 2,303 registered patients per full-time-equivalent qualified GP in Keston Moorings & Parkside PCN, close to England's 2,171 and South West London's 2,060. Practices recorded 290 appointments a month per 1,000 patients (England: 510), 62% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.5% over the year (England: shrank 1.1%).
| Measure | Keston Moorings & Parkside PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 2,303 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 290 | 434 | 510 |
| Face-to-face appointments | 62% | 58% | 63% |
| Same day as booked | 44% | 46% | 45% |
| Did not attend | 7% | 6% | 4% |
| Patients aged 65 or over | 14% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Keston Moorings & Parkside PCN is serious mental illness (1.3% against 1.0%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Keston Moorings & Parkside PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.0% | 15.2% | 6,932 |
| Depression | 18+ yrs | 10.6% | 14.3% | 4,423 |
| Diabetes | 17+ yrs | 7.3% | 7.9% | 3,104 |
| Asthma | 6+ yrs | 5.3% | 6.6% | 2,596 |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% | 1,715 |
| Cancer | All ages | 3.3% | 3.8% | 1,752 |
| Coronary heart disease | All ages | 2.2% | 3.0% | 1,180 |
| Atrial fibrillation | All ages | 1.6% | 2.2% | 841 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 759 |
| Serious mental illness | All ages | 1.3% | 1.0% | 671 |
| COPD | All ages | 1.2% | 1.9% | 629 |
| Dementia | All ages | 1.0% | 0.8% | 507 |
| Heart failure | All ages | 0.8% | 1.1% | 410 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 331 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 308 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 111 |
| Learning disability | All ages | 0.6% | 0.6% | 331 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 157 |
| Palliative care | All ages | 0.3% | 0.6% | 152 |
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Which practices are in Keston Moorings & Parkside PCN?
Keston Medical Practice, Parkside Group Practice and Portland Medical Centre.
How do patients rate Keston Moorings & Parkside PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Keston Moorings & Parkside PCN cover?
53,670 registered patients across 3 practices in September 2026.
How many patients per GP does Keston Moorings & Parkside PCN have?
2,303 per full-time-equivalent qualified GP, against 2,171 across England.