Selsdon Addington & Shirley PCN: primary care network practices and patient survey
Selsdon Addington & Shirley PCN is a primary care network of 4 GP practices with 31,452 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,875 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Selsdon Addington & Shirley PCN with survey results, the share of patients describing their overall experience as good ranges from 80% at Broom Road Medical Practice to 97% at The Farley Road Medical Practice, with a median of 94% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Queenhill Medical Practice has the highest share finding it easy to get through by phone (83%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Farley Road Medical Practice | 11,782 | 97% | 76% | Good | 1,959 |
| Queenhill Medical Practice | 6,873 | 96% | 83% | Good | 1,663 |
| Addington Medical Practice | 9,627 | 92% | 77% | Good | 2,111 |
| Broom Road Medical Practice | 3,170 | 80% | 62% | Good | 1,534 |
Results for the network as a whole, from 444 responses, against South West London and England.
| Survey question | Selsdon Addington & Shirley PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 93% | 81% | 77% |
| Easy to contact by phone | 76% | 64% | 57% |
| Easy to contact via the website | 66% | 64% | 58% |
| Easy to contact via the NHS App | 68% | 57% | 54% |
| Reception team helpful | 96% | 87% | 85% |
| Last contact good | 89% | 77% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
There are 1,875 registered patients per full-time-equivalent qualified GP in Selsdon Addington & Shirley PCN, fewer than England's 2,171 and South West London's 2,060. Practices recorded 615 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.9% over the year (England: shrank 1.1%).
| Measure | Selsdon Addington & Shirley PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 1,875 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 615 | 434 | 510 |
| Face-to-face appointments | 51% | 58% | 63% |
| Same day as booked | 46% | 46% | 45% |
| Did not attend | 5% | 6% | 4% |
| Patients aged 65 or over | 20% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Selsdon Addington & Shirley PCN is osteoporosis (2.6% against 1.2%), and the furthest below is peripheral arterial disease (0.4% against 0.6%).
| Condition register | Age group | Selsdon Addington & Shirley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.7% | 15.2% | 4,983 |
| Depression | 18+ yrs | 11.2% | 14.3% | 2,825 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 2,203 |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% | 1,706 |
| Asthma | 6+ yrs | 6.2% | 6.6% | 1,853 |
| Cancer | All ages | 4.3% | 3.8% | 1,364 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 876 |
| Osteoporosis | 50+ yrs | 2.6% | 1.2% | 318 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 674 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 562 |
| COPD | All ages | 1.5% | 1.9% | 486 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 293 |
| Heart failure | All ages | 1.1% | 1.1% | 352 |
| Serious mental illness | All ages | 1.0% | 1.0% | 318 |
| Dementia | All ages | 1.0% | 0.8% | 304 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 196 |
| Learning disability | All ages | 0.6% | 0.6% | 200 |
| Palliative care | All ages | 0.6% | 0.6% | 176 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 125 |
- Croydon GP Super Network PCN (11 practices)
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- Gpnet5 PCN (5 practices)
- Keston Moorings & Parkside PCN (3 practices)
- Mayday South PCN (6 practices)
- One Thornton Heath PCN (6 practices)
- Primary Care North Croydon PCN (4 practices)
- Selsdon Purley & Coulsdon Health PCN (4 practices)
Which practices are in Selsdon Addington & Shirley PCN?
Addington Medical Practice, Broom Road Medical Practice, Queenhill Medical Practice and The Farley Road Medical Practice.
How do patients rate Selsdon Addington & Shirley PCN?
93% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Selsdon Addington & Shirley PCN cover?
31,452 registered patients across 4 practices in September 2026.
How many patients per GP does Selsdon Addington & Shirley PCN have?
1,875 per full-time-equivalent qualified GP, against 2,171 across England.